Ocean Import Agent I

AIT Worldwide Logistics, Inc.•Palatine Township, IL

5d•$25 - $36•Onsite

About The Position

AIT Worldwide Logistics is seeking an Ocean Import Agent I that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Ocean Import Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.

Requirements

High school diploma or equivalent
0-2 Years Freight Forwarding experience preferred
Basic math & geography skills
Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
Basic knowledge or ability to learn CargoWise preferred
Basic knowledge or ability to learn freight movement, ocean vendors, ocean space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.
Basic knowledge or ability to learn country regulations and AIT policies & procedures that minimize risks to the customer and company.
Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.
Ability to read, analyze, and interpret verbal and written requests/directions.
Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one settings.
Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment

Nice To Haves

A team player who works well with others – being respectful to our teammates is a Core Value
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Responsibilities

Receive and validate customer order (Cargowise Org, Credit, Import POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
Identify best routing / transit option per customer request/SOP
Anticipate and secure quotation from vendors/agents for all potential order costs
Issue customer or overseas office/agent quotation & confirm acceptance
Ensure ISF completed timely by broker (if applicable)
Receive and validate customer documents
Track and confirm vessel arrival and update system milestone
Issue Arrival Notice and distribute per customer requirement
Dispatch inland carriage with subcontractor if applicable
Track and confirm shipment arrival to final cfs/terminal (if applicable)
Track and confirm Customs Release Status
Ensure Original B/L surrendered to AIT (if applicable)
Obtain Pick Up # from Carrier & forwarded to relevant parties (if applicable)
Confirm timely delivery/release of cargo and update system milestone
Accrue for all costs in CargoWise and perform initial profitability check
Confirm final costs, ensuring all are accrued and final profitability check complete
Issue Invoice to customer/overseas office as required
Distribute documents as per shipper requirement / SOP
Manage customer reporting and/or additional system milestones as required

Benefits

Medical
Prescription
Health Savings Account
Flexible Spending Accounts
Dental
Vision
Life
AD&D
Disability
Supplemental Health
Employee Support
Paid Parental Leave
Pet Insurance
401(k)
Tuition Reimbursement
up to 10 to 20 days of vacation (depending on tenure)
2 personal days
1 floating holiday
5 sick days
5 volunteer hours
6 company holidays (plus Veterans Day for Veterans) annually
bonus based on achievement of business and/or individual performance metrics (dependent on position)