Ocean Freight Operations Specialist-Mandarin Required

CREATIVE INNOVATION INCOntario, CA
$22 - $28

About The Position

We are seeking an experienced Ocean Freight Operations Specialist to manage ocean export bookings and daily freight-forwarding operations. The ideal candidate should understand international shipping procedures and be capable of independently handling the entire ocean export process.

Requirements

  • Previous experience in ocean exports, international freight forwarding, or freight operations.
  • Ability to independently manage the entire ocean export process, from order intake and booking through customs coordination, bill of lading confirmation, and cost reconciliation.
  • Familiarity with SO, SI, VGM, bills of lading, and other ocean export documentation.
  • Experience handling both FCL and LCL shipments.
  • Strong communication, coordination, and problem-solving skills.
  • Detail-oriented, responsible, and able to manage multiple shipments.

Nice To Haves

  • Experience with U.S., European, or Southeast Asian trade lanes is preferred.
  • Bilingual English and Chinese communication skills are preferred.

Responsibilities

  • Receive shipping instructions and confirm routes, vessel schedules, container types and quantities, ports of loading, and destinations.
  • Submit bookings to ocean carriers or agents and review booking confirmations (SO).
  • Coordinate container pickup, loading, trucking, customs clearance, terminal delivery, and documentation cutoffs.
  • Prepare and review bills of lading and submit Shipping Instructions (SI) and VGM documentation.
  • Track vessel departures, shipment status, and arrivals, and promptly address any delays or operational issues.
  • Communicate with customers, ocean carriers, customs brokers, trucking companies, and overseas agents.
  • Review ocean freight charges, accessorial fees, and invoices, and assist with accounts receivable and payable entries when required.

Benefits

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance
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