Ocean Export Specialst
JAS•Houston, TX
•Onsite
About The Position
This position is responsible to facilitate the movement of products/equipment/materials out of the country, via ocean freight in accordance with organizational policy and procedures, and to comply with relevant local, country and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem solving.
Requirements
- 3+ years ‘experience handling ocean export shipments
- Strong knowledge of export documentation, processes, and compliance requirements
- Proven ability to coordinate shipments from origin through final delivery
- Excellent written and verbal communication skills
- Strong organizational skills with high attention to detail
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Proactive problem-solving skills with a customer-focused approach
- Ability to work effectively both independently and as part of a team
Nice To Haves
- Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or a related field preferred
- Experience within the freight forwarding industry strongly preferred
- Familiarity with CargoWise (C1) software is preferred
- Geographic knowledge and understanding of global trade lanes area plus
- Additional language skills are a plus
Responsibilities
- Coordinate and execute all ocean export shipments from booking through final delivery
- Prepare and manage export documentation to ensure compliance with international regulations
- Arrange cargo collection and inland transportation; monitor shipment progress
- Maintain effective communication with customers, overseas agents, carriers, and vendors
- Provide shipment updates, pre-alerts, and resolve issues proactively
- Manage and update carrier rates; obtain spot quotes as needed
- Track shipments and ensure timely milestone updates in internal systems
- Process billing, verify payable charges, and support accurate invoicing
- Audit shipment files to ensure completeness and compliance
- Maintain organized customer and shipment records
- Enter and maintain shipment data within Cargowise (C1) system
- Collaborate with internal teams to support overall branch and operational goals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
