Ocean Carrier & Freight Forwarder BD Manager - Mandarin Required

CREATIVE INNOVATION INC•Ontario, CA
•$70,000 - $110,000•Onsite

About The Position

We are seeking a dynamic and experienced Ocean Carrier & Freight Forwarder Business Development Manager to join our team. The ideal candidate will be responsible for identifying, developing, and maintaining relationships with ocean carriers and freight forwarders in the U.S. market. This role involves negotiating freight rates, developing sales channels, understanding customer requirements, and managing the business development process from start to finish. You will work closely with internal teams to support new accounts and ensure partner satisfaction. A key aspect of this role is to monitor market trends, maintain an active pipeline of opportunities, and regularly review existing partnerships to foster growth and profitability. Mandarin Chinese proficiency is required for this position.

Requirements

  • At least three years of experience in business development, sales, account management, or commercial partnerships within an ocean carrier, freight forwarder, or logistics company.
  • Strong familiarity with the U.S. ocean freight and freight forwarding market, including shipping procedures, freight rate structures, and capacity arrangements.
  • An established network of ocean carrier or freight forwarder contacts in the United States, with the ability to independently develop new relationships.
  • Demonstrated experience negotiating commercial terms and converting business opportunities into active partnerships or shipment volume.
  • Ability to assess customer needs, prepare commercially sound proposals, and coordinate with internal teams to deliver agreed services.
  • Proficiency in Mandarin Chinese and English, with strong verbal and written business communication skills.
  • Strong relationship-building, negotiation, and follow-through skills, with a results-oriented and accountable approach.
  • Must have valid authorization to work in the United States.
  • Must be available to work on-site. Remote work is not available.

Nice To Haves

  • Experience working directly with ocean carriers on rate negotiations, space allocation, or service agreements.
  • Experience developing freight forwarder channels or managing logistics partnerships.
  • Familiarity with U.S.–Asia trade lanes and cross-border e-commerce logistics.
  • A track record of growing accounts, expanding partner networks, or securing recurring business.

Responsibilities

  • Identify, develop, and maintain relationships with ocean carriers and freight forwarders in the U.S. market, building a reliable network of commercial partners.
  • Negotiate freight rates, space allocations, payment terms, and service arrangements based on business needs and shipment volume.
  • Develop freight forwarder sales channels and identify new business opportunities, including recurring shipment opportunities and broader logistics cooperation.
  • Understand customer and partner requirements, including trade lanes, cargo volumes, shipment frequency, and service expectations. Coordinate with internal teams to prepare proposals and quotations.
  • Manage the business development process from initial outreach and partner qualification through negotiations, agreement execution, and operational handover.
  • Work with operations, customs, and customer service teams to support new accounts, address service issues, and maintain partner satisfaction.
  • Monitor market rates, carrier capacity, sailing schedules, and trade lane developments to support pricing decisions and identify new opportunities.
  • Maintain an active pipeline of prospects and partnership opportunities. Track commercial progress and work toward agreed business volume, revenue, and profitability targets.
  • Review existing partnerships regularly, identify opportunities to expand cooperation, and coordinate with finance on payment terms and outstanding balances when needed.

Benefits

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Relocation bonus
  • Vision insurance
  • Fully covered UHC PPO health, vision, and dental insurance
  • H-1B / OPT support available
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