Occupational Health Technician - Sault Ste. Marie
About The Position
The Occupational Health Technician is responsible for conducting specimen collections, including urine and hair for drug screening and alcohol testing. This role requires diligent work to provide accurate testing with a minimal margin of error in the testing and supporting paperwork. Professionalism and excellent customer service are required towards all clientele and customers. Effective scheduling coordination is an important element of service delivery. The individual in this role must be driven to help others in a compassionate and caring way while balancing the pressures to deliver on scheduling requirements.
Requirements
- Post Secondary Education or equivalent
- Detailed oriented
- Good customer service
- Strong interpersonal skills
- Ability to multi-task
- Attention to detail and strict confidentiality
- Excellent verbal and written communication skills
- Excellent time management and organizational skills
- Excellent listening and observational skills.
- Strong computer literacy with various applications and programs
Responsibilities
- Collection of specimen according to the DOT rules.
- Perform drug, alcohol and/or DNA tests following strict protocols, standards and contractual agreements. May be required to perform breath alcohol, auditory, and spirometry tests.
- Complete Custody Control Forms and Alcohol testing forms completely with no errors or omissions of information and the proper dispersal of same.
- Collaborate with third-party administrators, providing customer service and assistance when booking collections.
- Liase with third-party administrators for clarification of referral / LOI and any other issues that arise (i.e. delayed client).
- Accurately record and forward all required information and documentation to third-party administrators, following strict confidentiality and privacy protocols.
- Ensure that the training log and drug and alcohol binder remains up to date.
- Answering phone calls to coordinate and schedule tests with clients.
- Enter visits and/or services into billing system.
- Maintain and order testing equipment and supplies.
Benefits
- Flexible schedule
- Equipment, training and resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
