Occupational Health Team Leader

Mount Sinai Medical Center•Miami Beach, FL

2d•Onsite

About The Position

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Requirements

High school graduate or equivalent level of training.
One year practical experience in computer usage.
3+ years of experience, preferably in healthcare industry.
Excellent communication and customer service skills.

Nice To Haves

Some college preferred

Responsibilities

Performs Employee Health/Occupational Health registrations, scheduling.
Collects accurate and complete patient information and enter in the system within established time frames.
Schedules appointments accurately in Epic; Pre-registers patients scheduled no later than 24 hours prior to date of services.
Upon pre-registration or registration, verifies with contracted company that all patient information is current and factual.
Provides and explains all registration documents (I.e. general consent form, HIPAA information, Patient Rights Information).
Obtains all appropriate required signatures.
After completion of registration process, ensures that an identification bracelet has been placed on all patients, and checks information accuracy.
Accurately enters orders/charges using EPIC System.
Monitors cash collection and data collection on registration to ensure employees adhere to hospital guidelines and follows facility's guidelines for up front collection (i.e. co-pays, deductibles, self pay), logging ledgers and receipts accurately.
Supervises Patient Representatives in the registration area; is accountable for overseeing their performance and supervising the accomplishment of established goals.
Ensures appropriate staffing by Patient Representatives based on the department's needs and coordinates the time off.
Refers billing problems to manager for resolution.
Demonstrates flexibility as well as ability to perform multiple functions to increase departmental efficiency.
Interfaces with and acts as a resource for all staff to communicate changes and updated to affected employees in order to promote ongoing compliance.
Keeps track of the details of each contract and ensures information is provided to all necessary staff.
Demonstrates willingness to assist co-workers in the completion of daily tasks or special projects to support the department's needs.
Trains new staff, pacing the material appropriately and providing information in the manner best suited to the staff (i.e. verbal vs. written)
Responds to the manager's request for information and assistance in a timely and courteous manner.
Works through correspondence on a daily basis.
Consistently demonstrates a clear understanding of departmental needs and job functions as assigned by department manager.
Makes recommendations for action and improvement for the department
Assumes the lead on responsibilities for daily functions of the assigned area(s) during supervisor or manager's absence