Occupancy Specialist

Related•New York, NY

4d•$31 - $35

About The Position

Are you passionate about building strong connections with residents? Do you have affordable housing experience? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most? If so, we are looking for you to join our team as a Recertification and Occupancy Specialist at our 1689 unit (HUD Project Based Section 8 and LIHTC) affordable housing community in New York, NY. Community Information: Manhattan Plaza consists of two 46-story high-rise towers and various town-homes totaling 1,689 residential units of federally-subsidized housing. Encompassing a full city block, the property also includes street level retail, a parking garage and fitness center. The property is centrally located at 400 West 43rd Street, just west of Times Square. Seventy percent of the property’s units are occupied by performing artists with the remaining balance occupied by seniors and low-income residents. For more information regarding the property click here. Click here to view Manhattan Plaza's Long-term Living Video. WHAT YOU’LL BE DOING AS AN RECERTIFICATION AND OCCUPANCY SPECIALIST Utilize your organizational skills and experience to provide the preeminent affordable housing accommodations in your community. Through your daily interactions with prospective and current residents, you’ll create a welcoming experience and sense of community. Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines. Collect necessary documentation from current or prospective residents, and process verifications. Apply correct rents for annual and interim recertification; adjust to remain compliant. Review and finalize HUD 50059 forms. Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines. Review EIV reports and resolve discrepancies. Organized and Detail-Oriented: Maintain accuracy and attention to detail while efficiently managing multiple projects and deadlines. Self-Sufficient and Adaptable: Complete tasks from start to finish with minimal supervision, thriving in a busy, high-volume environment. Effective Time Management: Prioritize and manage time to consistently meet deadlines and exceed expectations. Support site and office operations as assigned by manager.

Requirements

You have at least 1 year of experience with HUD Project Based Section 8, LIHTC / Low Income Housing Tax Credit, and other affordable housing programs preferred
Schedule: Monday – Friday 8AM-5PM
You have COS/TCS/BOS credentials, or willing to attain within six months to one year of hire; training is provided
You are committed to exceed expectations of those around you by providing exceptional service
You bring determination each day – embracing constructive criticism and pushing to get better
You believe in teamwork – that we are better, together
You are trustworthy and reliable to do the right thing – no matter what
You welcome everyone and know the best ideas are born through diversity of thought and perspective
Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem- solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Responsibilities

Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
Collect necessary documentation from current or prospective residents, and process verifications.
Apply correct rents for annual and interim recertification; adjust to remain compliant.
Review and finalize HUD 50059 forms.
Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines.
Review EIV reports and resolve discrepancies.
Maintain accuracy and attention to detail while efficiently managing multiple projects and deadlines.
Complete tasks from start to finish with minimal supervision, thriving in a busy, high-volume environment.
Prioritize and manage time to consistently meet deadlines and exceed expectations.
Support site and office operations as assigned by manager.

Benefits

Lots of paid time off (19+ days!) – we value your life outside of work.
Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
Mental health resources, such as counseling, are available to our team members.
Fertility benefits – such as surrogacy, adoption assistance and more!
Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!
Exclusive perks: Free membership to the Manhattan Plaza Health Club and access to on-site parking garage.

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