Occupancy Specialist/Property Manager - Whitewater

Lutheran Social Services of WI & Upper MI•Whitewater, WI

21h•Onsite

About The Position

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking an Occupancy Specialist / Property Manager to oversee two HUD-subsidized housing communities—one in Lake Geneva and one in Whitewater. In this role, you will help residents maintain stable housing while ensuring compliance with HUD regulations, property standards, and LSS policies. You'll manage tenant relations, occupancy requirements, rent collection, certifications, inspections, and day-to-day property operations.

Requirements

High school diploma or GED required
Ability to learn and apply HUD regulations and occupancy requirements
Strong organizational, communication, and problem-solving skills
Valid driver's license, reliable transportation, and satisfactory driving record required
Ability to successfully complete Certified Occupancy Specialist training

Nice To Haves

Property management, housing, customer service, or related experience preferred

Responsibilities

Manage occupancy, tenant applications, certifications, recertifications, and waiting lists
Ensure compliance with HUD regulations, Fair Housing requirements, and agency policies
Collect and record rent payments, security deposits, and project income
Maintain accurate tenant and property records
Address resident concerns, lease compliance issues, and tenant disputes
Coordinate apartment inspections and unit turnovers
Monitor building appearance, cleanliness, and curb appeal
Work with maintenance staff to identify and resolve facility concerns
Prepare for HUD, WHEDA, REAC, and other compliance inspections
Complete background and credit checks as assigned
Participate in on-call responses for facility and resident emergencies