Occupancy Specialist/Property Manager

LSS•Columbus, WI

12h

About The Position

Occupancy Specialist – Beaver Dam & Columbus, WI Full-Time Monday–Thursday Schedule Meaningful Mission-Driven Work Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is looking for a dedicated, detailâoriented Occupancy Specialist to support our affordable housing communities in Beaver Dam (1 day/week) and Columbus, WI (3 days/week) . If you’re passionate about helping individuals access safe, stable housing—and you thrive in a role where every day brings variety—this is an opportunity to make a real impact. This is a part-time 32 hrs/wk , benefitâeligible, firstâshift position with a primarily Monday–Thursday schedule. What You’ll Do As an Occupancy Specialist, you’ll be the face of LSS housing programs—supporting residents, ensuring compliance, and keeping our communities running smoothly. Your work helps individuals and families maintain stable housing, and your attention to detail ensures our programs meet HUD and Fair Housing standards. You will: Build strong, professional relationships with tenants, community partners, and stakeholders Manage tenant concerns with compassion, consistency, and professionalism Support lease enforcement and project rules Complete HUD Certified Occupancy Specialist training (provided by LSS) Maintain working knowledge of HUD handbooks and apply requirements accurately Promote and market properties to maintain strong occupancy rates Process payments, deposits, and monthly financial reporting Oversee tenant certifications, leases, and file accuracy Maintain compliant waiting lists and ensure adherence to Fair Housing laws Support curb appeal and facility standards, including light cleaning and unit turnover tasks Participate in inspections (HUD, WHEDA, REAC, city/state) Conduct apartment inspections and coordinate required facility testing Respond to after-hours facility or resident emergencies as needed Complete background checks, documentation, and administrative tasks Stay current with required training and best practices This role blends administrative work, compliance, customer service, and handsâon property support—perfect for someone who enjoys variety and independence. What You Bring High school diploma or GED required Experience in property management or customer service preferred Strong communication, organization, and problemâsolving skills Ability to work independently and manage multiple responsibilities Valid driver’s license and reliable transportation Willingness to complete Certified Occupancy Specialist training Ability to travel between sites and occasionally within WI/MI for training Why Join LSS? LSS is one of the largest and most respected human services organizations in the region. When you join our team, you join a mission-driven community that values compassion, integrity, and service. We offer a comprehensive benefits package, including: Medical, Dental & Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Generous Paid Time Off 10 Paid Holidays 403(b) Retirement Plan with Contribution Options Employee Assistance Program Service Awards & Recognition Programs Make a Difference Every Day If you’re looking for a role where your work truly matters—and you want to be part of a supportive, missionâdriven organization—we’d love to meet you. LSS is an Equal Opportunity/Affirmative Action employer.

Requirements

High school diploma or GED required
Valid driver’s license and reliable transportation
Willingness to complete Certified Occupancy Specialist training
Ability to travel between sites and occasionally within WI/MI for training

Nice To Haves

Experience in property management or customer service preferred
Strong communication, organization, and problemâsolving skills
Ability to work independently and manage multiple responsibilities

Responsibilities

Build strong, professional relationships with tenants, community partners, and stakeholders
Manage tenant concerns with compassion, consistency, and professionalism
Support lease enforcement and project rules
Complete HUD Certified Occupancy Specialist training (provided by LSS)
Maintain working knowledge of HUD handbooks and apply requirements accurately
Promote and market properties to maintain strong occupancy rates
Process payments, deposits, and monthly financial reporting
Oversee tenant certifications, leases, and file accuracy
Maintain compliant waiting lists and ensure adherence to Fair Housing laws
Support curb appeal and facility standards, including light cleaning and unit turnover tasks
Participate in inspections (HUD, WHEDA, REAC, city/state)
Conduct apartment inspections and coordinate required facility testing
Respond to after-hours facility or resident emergencies as needed
Complete background checks, documentation, and administrative tasks
Stay current with required training and best practices