Occupancy Specialist II

2Life Communities • Brighton, MA

7d

About The Position

The Occupancy Specialist II position supports the 2Life Compliance team in performing applicant/resident certification and recertification processing for Section 8 and Low Income Housing Tax Credit programs in a timely fashion. This position may also have the responsibility to assist the Leasing Coordinator to more efficiently qualify, show, and lease vacant units as needed.

Requirements

• Three years in property management compliance for affordable residential communities is required.
• Certification for processing Section 8 and Low-Income Housing Tax Credit subsidies required.
• Fair Housing certification required.
• Proficient in spreadsheet software.
• Enormously skilled in math, problem-solving, and interpersonal interviewing.
• Must be self-directed, detail-oriented, well organized, team orientated with the ability to work flexibly in order to manage multiple responsibilities at the same time.
• The person in this role must be customer friendly to positively represent 2Life Communities as future housing.
• Must be patient and kind in multi-cultural environment.
• Demonstrates capacity to respect and support older adults to live independent and dignified lives regardless of physical ability.

Nice To Haves

• Experience with Yardi and Rent Café industry-based software preferred.
• Bilingual skills in English/Russian or English/Chinese preferred.

Responsibilities

• Processes resident-related income and asset verification to complete timely recertifications, partnering with the Compliance Supervisor to meet deadlines.
• Addresses EIV discrepancies timely. May conduct timely monthly voucher processing.
• Conducts in-person interviews with tenants and applicants, with an ability to effectively communicate the rent determination process.
• Maintains accurate and complete manual tenant files and ensures electronic copies.
• Communicates with prospective applicants to explain the applicant selection process, conducts in-person interviews to collect documentation, shows available units, and prepares move-in paperwork.
• Assists with successful Audit preparation.
• Acts as a resource for the guidance of this functioning to less experienced 2Life Compliance staffers.
• Management may ask the Occupancy Specialist II to assist at other 2Life campuses as needed.
• Performs reception duties, including answering phones and greeting guests, and providing general application information as needed.
• Assists 2Life Team with Wait List application processing and filing.
• Assists with resident issues as needed.
• Performs additional duties as assigned.

Benefits

• Premium Medical, Dental, and Vision coverage for you and your family.
• 401(k) retirement planning
• employer-paid Life, AD&D, and Disability insurance (Short & Long Term).
• Generous paid vacation, official holidays, plus 2 floating holidays to use whenever you need a break.
• Inclusion for your "+1" and dependents
• Pet Insurance for your furry family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed