Occasional Sales Associate, Part-time, Milwaukee-West elm

Williams-Sonoma • Milwaukee, WI

1d • Onsite

About The Position

As a Sales Associate, you will provide customers with a unique shopping experience by offering excellent customer service, utilizing effective selling techniques, and providing in-depth product knowledge in a fast-paced, specialty retail environment. Williams-Sonoma, Inc. is a successful, fast-growing company with an entrepreneurial vibe, a technologically and data-driven business, offering competitive salaries and comprehensive health benefits. The company is at the forefront of tech and retail, redefining technology for the next generation. They are passionate about their internal and external clients, live and breathe the client experience, and encourage creativity daily. The leadership team is smart, experienced, open to new ideas, believes in autonomy, and rewards initiative, fostering a fun work environment.

Requirements

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Know what questions to ask your customers in order to understand their personal cooking style & needs
• Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products
• Proven ability to prioritize and handle multiple tasks simultaneously
• Most successful when provided with clearly defined daily sales goals & metrics
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
• 1-2 years customer service experience and retail sales experience
• Occasional associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 15 hours or more weekly. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Nice To Haves

• Specialty retail preferred

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals
• Maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed