OCC Coordinator

Amerijet International• Miami, FL, US, FL

2d•Onsite

About The Position

The OCC Coordinator serves as the central point of contact between the Operation Control Center and Ground Operations teams. This role ensures smooth and on-time flight operations by proactively monitoring handling activities, coordinating with stations and internal departments, managing documentation, and responding quickly during irregular operations. Activities will service all above and below wing functions to include load planning and weight and balance.

Requirements

High School Diploma or GED
1-year or more of experience in airline operations or related field
AIMS and/or Smart Kargo experience preferred
Must have strong analytical Smart Kargo
Preferred experience with MS Office products, Teams, Excel, Word, etc.
Strong written and verbal communication skills
Ability to work in interdepartmental team settings
Ability to multitask and coordinate under high pressure situations
The employee must possess strong interpersonal and communications skills, be able to effectively present information, respond to questions from managers, employees, vendors, and the general public, and proficiently write reports and business correspondence.
Frequent use of computer and communication systems
Ability to sit and stand for extended periods while monitoring operations
Must be able to work rotating shifts

Nice To Haves

AIMS and/or Smart Kargo experience preferred
Preferred experience with MS Office products, Teams, Excel, Word, etc.

Responsibilities

Confirm payload and cargo information from flight coordinators at MIA hub or from station personnel at the outlying locations.
Ensure all logistical documents are secured, properly shared, and signed when required (load sheets, NOTOCS, Gendecs, W&B).
Maintain Electronic Flight Folders to include NOTOC/W&B/Loadsheets/Emails, etc. for each flight.
Coordinate closely with dispatch, ramp, maintenance, and other departments.
Monitor all ground handling activities before arrival and after departure from each station.
CBP notification (including Gendec) and Landing rights as required, including charter flights.
Ensure movement messages for all flights are sent to appropriate parties.
Coordinate with MDAD to request and assign aircraft parking, update parking information in AIMS, and coordinate tow requests when necessary.
Send flight projections, include today and the following Zulu day. Follow up when a change happens.
Maintains checklist for flights ensuring awareness for possible IROPS
Maintain Contact List for all stations
Daily audit of Flight folders to confirm accurate data recording
Setting up charter station contacts, fuel releases, ground equipment, etc.
Receive and inform AVI’s and Bookings for tankering purposes.
Inform and publish DMI cargo loading restrictions to all necessary parties.
Maintain SmartKargo (Departures/Schedule updates/Cancellations).
Responsible for load planning and weight and balance calculations and performance.
Ensure ULD containing Hazmat are properly segregated and planned.
Other duties as assigned by the OCC Duty Manager or Director of OCC.
Work closely with the OCC Duty Manager to monitor and manage flight disruptions and cancellations.
Maintain regular contact with stations, especially during delays or IROPS, timely and efficient manner.
Advises stations on flight delays/cancellations/reschedules.
Contact with stations to secure the status of turning the aircraft and assisting Dispatch with situational awareness.