Observability Engineer - active Secret clearance

PGTEK•Fort Meade, MD

12h•$130,000 - $160,000•Hybrid

About The Position

You will be part of a larger technical team working as an Observability Engineer in an OpsRamp environment. In this role, you will design, implement, and maintain observability solutions that provide deep insight into the health, performance, and behavior of PCE and cloud infrastructure in support of a Federal customer. You will collaborate closely with development, operations, and cross-functional teams to proactively identify and resolve issues, improve system performance, and optimize resource utilization.

Requirements

Strong understanding of cloud platforms: AWS, Azure, and/or GCP.
Experience with container technologies: Docker and Kubernetes.
Proficiency in scripting languages such as Python, Go, or Bash.
Experience with SQL and NoSQL databases.
Solid understanding of networking concepts and protocols (TCP/IP, HTTP).
U.S. Citizen with active Secret clearance.
DoD 8570/8140 compliant security certification, such as Security+ or higher (e.g., CISSP, CASP).

Nice To Haves

OpsRamp experience strongly preferred.
Experience with at least one additional observability tool (e.g., Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk).
Strong communication and collaboration skills.
Excellent analytical and problem-solving abilities.
Ability to work independently and within a team environment.
Passion for continuous learning and improvement.

Responsibilities

Leverage the full capabilities of the OpsRamp platform, including: Metrics Collection & Analysis, Log Management, Alerting & Notifications, Automation, Dashboards & Reporting.
Design, implement, and maintain observability solutions with OpsRamp as the core platform.
Integrate OpsRamp with additional monitoring and observability tools (e.g., Prometheus, Datadog, Elastic Stack).
Ensure data accuracy, quality, and integrity across observability systems.
Use OpsRamp data to troubleshoot performance issues, application errors, and operational incidents.
Collaborate with development and operations teams to identify root causes and implement fixes.
Participate in incident response activities to accelerate issue resolution.
Continuously assess and optimize the performance and effectiveness of the OpsRamp platform.
Stay current on OpsRamp features, enhancements, and industry best practices.
Proactively identify improvement opportunities and implement enhancements.

Benefits

Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option.
Vision plan.
Dental insurance with the base dental plan option paid for by PGTEK.
Life Insurance.
Short and Long-Term disability.
Critical Illness insurance.
Matching 401(k) plan.
Discount on pet insurance through ASPCA Pet Insurance.
Employee Assistance Program.
Generous amount of PTO and Holidays.
Education Assistance Program is available after 12 months of employment.