Observability & DevOps Tools Engineering Manager Hybrid in Raleigh, NC
About The Position
About Us LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role Leads a team responsible for enterprise observability platforms and core development tooling, enabling fast detection, diagnosis, and resolution of production issues. Owns the reliability, security, scalability, performance, and instrumentation of CI/CD and developer platforms to improve system reliability and developer productivity at scale. Partners with engineering, SRE/Operations, and Security to embed observability and operational excellence across the software delivery lifecycle.
Requirements
- Experience leading engineering teams in Observability/SRE/Platform/DevOps Tools.
- Hands-on background with observability platforms (e.g., Datadog, Splunk, New Relic, Grafana, OpenTelemetry).
- Experience operating/governing CI/CD and developer platforms (Azure DevOps, GitHub Enterprise, Jenkins).
- Strong understanding of cloud-native architectures (AWS and/or Azure).
- Infrastructure as Code experience (e.g., Terraform, CloudFormation).
- Strong leadership, communication, and organizational skills.
Responsibilities
- Lead & develop the team: hire, coach, set priorities, and build a culture of reliability, ownership, learning, and continuous improvement.
- Set observability direction: define vision/roadmap and standards for metrics, logs, traces, alerting, dashboards, and service health; promote early instrumentation and SLI/SLO-based practices.
- Own DevOps Tools & CI/CD platforms: provide governance and strategic oversight for Azure DevOps, GitHub Enterprise, Jenkins, and related tooling; define guardrails for repos, branching, pipelines, build agents, and integrations.
- Drive reliability & incident excellence: partner on incident response, RCA, and post-mortems; improve detection, triage, rollback, recovery, and on-call readiness.
- Platform engineering & automation: manage platforms via Infrastructure as Code; standardize configurations and operational practices; evaluate tools with an eye to capability, complexity, risk, and cost.
- Security, compliance & cost: ensure auditability, access controls/reviews, and logging meet enterprise requirements; optimize platform spend without degrading reliability or developer experience.
- Cross-functional communication: convert technical information into business value and coordinate stakeholders across application, platform, and infrastructure teams.
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
