OBS TRAINEE - 90334575 - New Orleans

Amtrak•New Orleans, LA

1d•Onsite

About The Position

This position is responsible for ensuring a safe, comfortable and pleasant journey to our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Attendants will be required to keep assigned coaches clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen and keep the restroom and shower area clean and sanitary for the duration of the trip. Must be willing to give special assistance to elderly and disabled passengers who are boarding and detraining. Will be responsible for assisting passengers who are boarding/detraining, including assistance with baggage. Must load/unload supplies and maintain an inventory of supplies.

Requirements

Food and beverage handling experience.
Cash handling and customer contact experience.
Some experience in housekeeping.
Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages).
Successfully complete drug screening and pre-employment medical exam.
Must be able to lift heavy items.
Must be able to work while standing for long periods of time.
Must be able to work a variety of hours and days off, including up to eight days away from home crew base.
Demonstrate a friendly, outgoing, and courteous disposition.
Must wear company-provided uniform, comply with company grooming policies.
High School diploma or GED required.

Nice To Haves

Some college, food service industry or transportation-related training.

Responsibilities

Performing dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient and professional manner.
Load/unload supplies and maintain an inventory of supplies.
Keep assigned coaches clean for the duration of the trip, including maintenance of all restrooms.
Offer passengers all first-class amenities, make beds, change linen and keep the restroom and shower area clean and sanitary for the duration of the trip.
Give special assistance to elderly and disabled passengers who are boarding and detraining.
Assist passengers who are boarding/detraining, including assistance with baggage.