O&M Site Manager

Vanderlande•Nashville, TN

1d•Onsite

About The Position

The Maintenance Manager is responsible for overseeing the maintenance operations of an Automated Baggage Handling System within a service contract environment. This includes managing maintenance personnel, coordinating support for Neighbor Island flight operations, and driving continuous improvement initiatives across all maintenance functions. This role ensures operational excellence by aligning with customer expectations, subcontractor capabilities, and internal performance standards.

Requirements

5+ years of experience with maintenance management and managing employees, leading, motivating, and mentoring teams
Technical education in Electrical, Mechanical, or Control Systems Engineering or similar to Baggage Handling Systems solutions (BHS).
5+ years of experience in a technical role with a strong background in electromechanical systems.
3+ years of leadership experience in maintenance or engineering team management.
Must be able to attain and sustain an Airport I.D. Badge
Strong client interface and professional presentation
Ability to multitask
Strong Microsoft office skills – Excel, Word Processing and Outlook
Entrepreneurial attitude – problem solving and innovation
Able to communicate (written and verbal) both within the organization
Organizational and time management skills
Capable of analyzing issues and developing solutions
Strong work ethic, technical affinity, ability to grow and mentor as company expands
Ability to be creative and innovative, and overcome objections and turn them into opportunity
Confidence and professionalism in representing the Company

Nice To Haves

Proven team leadership and performance management skills.
Excellent verbal and written communication skills in English; proficiency in the local language is preferred.
Effective interpersonal and organizational skills with the ability to coordinate cross-functional teams.
Strong technical knowledge of electrical, mechanical, and control systems.
Airport, baggage handling or parcel systems, airline, or similar experience preferred.

Responsibilities

Manages a medium sized and complex maintenance contract
Manages the daily operation, leads and sets direction of the maintenance team.
Manages team performing a variety of interrelated activities.
Leads and provides direction to technicians to complete needed maintenance.
Participate in weekly, monthly and quarterly meeting with customers and customers’ agents to review performance
Administer CMMS documentation for all maintenance work orders, PM's, parts inventory, and labor hours.
Improve capability and capacity of maintenance personnel.
Plan and manage resources to ensure the cost effective execution of maintenance.
Train, manage, and lead employee performance to insure continuous improvement.
Coordinate and collaborate with other departments to solve problems as needed and set plans for meeting Airline's goals.
Process administrative work that supports the process.
Ensure a safe work environment for employees and ensure that safe work practices are utilized.
Develop, maintain, and enforce site specific policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, PLC code control (per TSA's PODS 4.2 guidelines).
Maintain and keep all Airport BHS PLC and SERVER Licenses current and track in the CMMS system.
Assist Airport in administering the spare parts allowance and assist Airport with audits of spare parts inventory.
Create and enforce employee mandatory tool lists
Promote training initiatives
Generate standard operating procedures.
Conduct BHS failures root cause assessments.
Conduct ongoing BHS Assessments
Maintain current software licenses with Airport and vendors
Track and administer BHS parts warranty program
Provide written reports of any kind requested by the City
Manage Site P&L to achieve budgetary cost and margin goals
Sets priorities, distributes work, monitors progress and quality.
Methodologically analyzes and improves departmental processes and people development.
Continuously improves performance of the maintenance crew.
Locates improvement opportunities, makes an improvement plan and executes the plan.
Oversee and Manage O&M team and subcontractors