Nutritional Support Coordinator

Cosan Group, (Multiple States)
$17 - $23Remote

About The Position

This is a remote position; it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered. Cosán Group is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team where your healthcare expertise directly impacts patient health outcomes. As a Nutritional Support Coordinator, you’ll play a vital role in helping patients with chronic conditions achieve better health through nutritional education, reinforcement, and compassionate care coordination.

Requirements

  • Minimum 2+ years of experience in a healthcare role such as care coordination, health coaching, Medical Assistant: Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C). OR Active Licensed Practical Nurse or Licensed Vocational Nurse license: Must have a multi-state compact license. Willing to obtain company-paid state-specific license, if needed.
  • Minimum 2+ years of clinical nutrition counseling or dietary care coordination experience.
  • 2+ years of Electronic Medical Records (EMR) and computer navigation experience.
  • Demonstrated ability to educate patients and simplify complex nutritional concepts.
  • HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
  • Must be legally authorized to work in the United States.

Nice To Haves

  • 3+ years of experience in healthcare nutrition, chronic care management, or patient education.
  • Certification as a: Registered Dietetic Technician (NDTR), or Certified Nutritionist, or Certified Health Coach
  • Bilingual (Spanish/English) preferred.
  • Experience in remote patient care or telehealth nutrition counseling.
  • Experience with care management or chronic disease management programs.
  • Familiarity with weight management or behavioral health principles.
  • Previous experience managing large patient panels (200+).
  • Bilingual capability (English and Spanish preferred).

Responsibilities

  • Manage an assigned panel of 300-350 patients and conduct required monthly nutritional outreach and support.
  • Conduct 50-60+ daily phone calls with patients, providing nutritional care plan support and health coaching tailored to their specific conditions.
  • Maintain call quality standards and professional communication in every patient interaction; pass regular QA call reviews.
  • Educate patients on nutrition concepts, dietary modifications, and weight management strategies.
  • Simplify complex nutritional information for diverse patient populations.
  • Reinforce provider-directed nutritional guidance and support patient adherence to established care plans.
  • Collaborate with clinical teams, providers, and caregivers to identify and address nutritional and clinical needs.
  • Support care coordination goals by staying on schedule with monthly outreach targets.
  • Escalate patient concerns or changes in condition to appropriate clinical staff per established protocols.
  • Document all patient interactions in real time using the care coordination platform.
  • Maintain HIPAA compliance in all patient communications and documentation.
  • Ensure accurate documentation to support care coordination goals.

Benefits

  • Competitive hourly rate.
  • Paid Time Off + Company Holidays.
  • Medical, Dental, Vision Insurance.
  • Complimentary Life Insurance.
  • 401(k) Plan.
  • Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.
  • Employee Assistance Program including mental health resources.
  • Company-provided equipment (laptop, monitor, headset, etc.).
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