Nutrition Technician

Banner Health•Glendale, AZ

8d•Onsite

About The Position

The Nutrition Technician provides patients with menu and tray/patient meal service, receives and forwards patient requests and communicates them to dietary staff when appropriate. The role supports patient satisfaction with dietary and food services and is responsible for diet office processes. In the supervisor’s absence, the technician may provide lead responsibility, including making staff coverage assignments. The technician visits patients to discuss menu selections based on prescribed diets, checks that selections comply with diet requirements, records daily meal selections and preferences, and provides standard information about prescribed diets. The position also processes menus, tallies daily menu item counts, prepares production sheets, and may lead tray assembly and meal service, checking food presentation and menu compliance. It may include delivering and serving meals and using independent judgment on special requests, snacks, and nourishments. The role involves interacting with patients and families, food service staff, nursing staff, and dietary staff. The technician follows established routines with minimal supervision, works quickly and accurately, provides customer service, and maintains dietary, food-quality, and sanitation standards. The posting describes an evening shift, primarily 11:30 a.m.–8 p.m., with some flexibility into morning shifts of 5:30 a.m. or 6 a.m.–2:30 p.m. The position is full-time, with 8-hour shifts.

Requirements

High school diploma/GED or equivalent working knowledge.
Reading, writing, and mathematical skills.
Understanding of nutrition services, common modified diets, and portion measures.
Skills and knowledge in health care nutrition services typically gained through 3 years of related experience and/or education.
Ability to effectively lead assignments and reschedule staff assignments when the supervisor is absent.
Ability to work effectively with business computer software and point-of-sale systems.
Ability to learn food-handling regulations and pass certification tests as required.
Demonstrated effective customer service skills.
Ability to follow a work routine with minimal supervision and work quickly and accurately.

Nice To Haves

Experience as an RSA or in a hospital kitchen, or similar experience.
Additional skills and knowledge in health care nutrition services.
Bilingual skills for some assignments.
Additional related education and/or experience.

Responsibilities

Visit patients to obtain or discuss menu selections based on prescribed diets.
Check patient selections for appropriateness to prescribed diet requirements and make modified diet decisions as needed.
Record daily patient meal selections and preferences for assigned patient units.
Provide standard information about prescribed diets and request assistance from Dietary staff when needed.
Edit patient menus, tally daily menu item counts, and prepare production sheets.
Oversee or lead patient tray assembly and meal service as assigned; ensure food presentation meets quality standards and check trays for menu compliance.
Deliver and serve meals, and use independent judgment regarding assigned special requests, snacks, and nourishments.
Receive and forward patient requests and communicate with dietary staff when appropriate.
Complete diet office processes and, in the supervisor’s absence, make assignments for position coverage or reschedule staff assignments.
Interact with patients, families, food service staff, nursing staff, and dietary staff while maintaining customer service, dietary, food-quality, and sanitation standards.
Oversee the tray line and load trays onto delivery carts for Room Service Attendants; coordinate patient deliveries and problem-solve issues as they arise.