Nutrition & Quality Standards Specialist

Natural Grocers•Lakewood, CO

1d•Onsite

About The Position

The Nutrition and Quality Standards Specialist (NQSS) is an educational link for all crew and customers, keeping them informed about nutrition and store products, while providing the Nutritional Health Coaches (NHCs) with a professional resource for nutrition information. The NQSS also acts as the company resource on Natural Grocers dietary supplement quality control and plays an integral role supporting the quality review processes for Natural Grocers Purchasing Department. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

Requirements

Degree or certification in Nutrition or related field is required
Minimum 3 years research, writing and presentation skills preferred
Has thorough knowledge of the NGVC NHC/NED Policies and Procedures a plus
Has excellent organizational skills with strong attention to detail
Has impeccable follow-up and follow-through skills to meet company deadlines
Has the ability to act independently and autonomously with little supervision
Has the ability to prioritize multiple tasks requiring deadlines
Works well with interruptions and changing deadlines
Must be self-motivated with a high degree of personal integrity and professionalism
Tolerates prolonged viewing of a computer screen
Advanced proficiency in Microsoft Word, Excel and PowerPoint

Nice To Haves

Previously filled the NHC position and exceeded expectations preferred

Responsibilities

Assist Category Managers with product quality review and research ingredients
Investigate ingredient purpose and safety to create “Ingredient Guidance” documents for purchasing and the Nutrition Education Department (NED)
Provide input for Natural Grocers Private label dietary supplements
Research ingredients, sourcing and review formulations
Data entry of Natural Grocers supplement health claims in the FDA database
Research special order requests from stores to evaluate product ingredients
Provide training to the Purchasing department on Natural Grocers standards
Monitor product compliance for maintaining Natural Grocers’ standards
Participate in Quality Standards Meetings
Assist with up-dates for the Things We Won’t Carry and Why material
Stay up to date on Dietary Supplement Labeling Compliance laws and guidelines
Manage Natural Grocer’ database for substantiated research to support NGBP supplement health claims
New supplements product training education for NHC’s
Create and maintain Crew and customer education materials (e.g., good4u crew Trainings, customer classes, nutrition coaching documents, etc.)
Partner with the Video Education Training department for video trainings
Conduct Crew good4u trainings at the Store Support Center (SSC)
Prepare and deliver on-going education for all NHCs (e.g., monthly NHC nutrition education trainings) and assist with coordinating the NHC monthly meeting
Review and provide Health Supportive Statements studies for Office Hours training
Review Health Hotline articles to add to the Customer Literature Files (CLFs)
Update, review and write new CLFs as needed
Create Natural Grocers Brand Product education for NHCs and good4u crew
Review and provide input on marketing collateral (e.g. companywide initiatives, product promotions, HHL and social media content, etc.)
Writing articles for the Natural Grocers website blog
Participating in recipe development and testing
Researching political topics affecting the industry
Creating documents for the Political Podium
Other tasks as assigned
Employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Benefits

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
Npower Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, Dental and Vision Insurance (Full-Time Crew Members)
Paid Parental Leave (Full-Time Crew Members)
Paid Medical Leave (through company paid short-term disability insurance) (Full-Time Crew Members)
Company Paid Short-Term Disability Insurance (Full-Time Crew Members)
Company Paid Life Insurance (Full-Time Crew Members)
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance (Full-Time Crew Members)
Retirement Savings Plan (401k) with discretionary Company Match (Full-Time Crew Members)
Healthcare and Dependent Care Flexible Spending Account (FSA) (Full-Time Crew Members)
Health Savings Account (HSA) with Company Match (Full-Time Crew Members)