NUTRITION OPERATOR (PART TIME)

Compass Group•Knoxville, TN

8d•Onsite

About The Position

We are hiring immediately for part time NUTRITION OPERATOR positions. This role is located at the National Performance Center FANS - 1845 Midpark Road, Knoxville, TN 37921. Online applications are accepted only. The schedule is part-time, with morning shifts starting at 6:45 am. Hours and days may vary, including rotating weekends and holidays. Further details will be provided upon interview. Crothall Healthcare, a Compass Healthcare company, focuses on making a difference in the lives of people, the community, and oneself. They foster a culture of caring and belonging, offering purposeful careers that transform healthcare experiences and build lasting relationships. Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry and is a market leader in Environmental Services (EVS), supporting nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, they uphold high standards of detail, safety, and excellence. They empower and uplift each other by working together, take responsibility for doing the right thing, and believe in unlimited potential through growth across various service areas including Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.

Requirements

Prior customer service experience required.

Responsibilities

Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.
Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
Interacts with nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Performs other duties as assigned.