Reporting to the Lead Nutrition Care Associate, Food Service Supervisor or Food Service Manager, the Nutrition Care Associate coordinates and communicates all information related to patient meal service. His/her main responsibility is interacting and providing exceptional customer service to patients as it relates to order taking and delivering/collecting meals. Processes nutrition orders and tray tickets with 100% accuracy to ensure accurate and up to date nutritional needs are provided. Manually enters patient’s menu selections for patients with multiple diet restrictions and assures selections fall within nutritional parameters for the restrictions. (40%) Communicates with supervisor, Lead Food Service Associate, Registered Dietitians, and Food Service Associates regarding patient preferences, requests for diet education, poor intake, allergies and special requests to ensure consistent, appropriate, safe and appealing meals. (15%) Is proficient in CBORD Food Service Suite nutrition software and processes nutrition orders and tray tickets with 100% accuracy to ensure accurate and up to date nutritional needs are provided. (15%) Maintains appropriate floor stock according to par levels and records usage accordingly Cross-references and manually enters patient’s diet allergies that do not interface with CBORD nutritional software from electronic medical record. (10%) Coordinates and collaborates with Food Service Associates to ensure smooth departmental operations. (10%) Multitasks in the diet office to ensure meal service is efficient and running on time. (5%) Calls patients to inform them of menu changes. (5%) Maintains sufficient supplies of menus and forms in office at all times to facilitate efficient services. Participates in and attends all department in-services to maintain department operating standards
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees