Nutrition Assistant - PT - Days - MHW

Memorial Healthcare
Onsite

About The Position

Assists patients with menu selections and meal service based on the physician-ordered diet parameters. Receives and responds to phone calls regarding patient and guest meal orders. Maintains and documents food preferences, diet orders and food allergies. Helps patients to make menu selections that comply with their dietary requirements and restrictions. Ensures that patient meal process is completed in accordance with time expectations. Assists with patient/guest satisfaction initiatives. Resolves, refers, and/or reports service quality issues as appropriate. Assembles patient meal trays based on menu selections made in compliance with the patients dietary requirements and restrictions. Collaborates with assigned nursing units to enhance the patient experience.

Requirements

  • High School Diploma or Equivalent (Required)
  • One (1) year customer service related experience.
  • Critical thinking skills
  • Decisive judgment
  • Ability to work with minimal supervision
  • Ability to work in a stressful environment and take appropriate action

Responsibilities

  • Receives and responds to phone calls regarding patient and guest meal orders.
  • Maintains and documents food preferences, diet orders and food allergies.
  • Helps patients to make menu selections that comply with their dietary requirements and restrictions.
  • Ensures that patient meal process is completed in accordance with time expectations.
  • Assists with patient/guest satisfaction initiatives.
  • Resolves, refers, and/or reports service quality issues as appropriate.
  • Assembles patient meal trays based on menu selections made in compliance with the patients dietary requirements and restrictions.
  • Collaborates with assigned nursing units to enhance the patient experience.
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