Nutrition Assistant- Food and Nutrition

Baystate Health • Palmer, MA

1d • Onsite

About The Position

Nutrition Assistant – Food and Nutrition Nutrition Assistant in Palmer, MA| Baystate Health Careers Department: Food and Nutrition Location: Baystate Wing Hospital, Palmer, Massachusetts Job Type: Full-time Shift: Days Make an Impact with Baystate Health Baystate Health is seeking a Nutrition Assistant to join the Food and Nutrition Department at Baystate Wing Hospital in Palmer, Massachusetts. Our Food and Nutrition team plays an important role in the patient experience by supporting safe, accurate, and personalized meal service. Working closely with patients, families, and medical staff, you will help patients select foods that align with their nutritional needs while providing compassionate, service-focused support. The Nutrition Assistant role offers the opportunity to make a direct impact on patient satisfaction and quality care. Using handheld technology, you will facilitate patient meal selections, support nutrition-related care processes, and help strengthen communication between Food and Nutrition and clinical teams.

Requirements

• High School Diploma, GED, or HiSET
• GED or HiSET

Nice To Haves

• Food service and/or healthcare experience.

Responsibilities

• Facilitate patient meal selections using handheld technology and system applications, following established scripting, allergy verification, and patient identification procedures.
• Assess patients for appropriate food selections and guide patients and families toward choices that comply with prescribed Medical Nutrition Therapy (MNT) orders, offering appropriate alternatives when needed.
• Verify diet orders and allergies and use established processes to ensure patients receive meals that are accurate and appropriate to their clinical needs.
• Communicate patient food choice, intake, and meal service concerns to the Clinical Nutrition Team and nursing staff, supporting timely follow-up and quality patient care.
• Monitor and follow up on meal service concerns, including patients who have not ordered meals or whose expectations have not been met, using documentation and communication with dietitians and Food Service leadership.
• Provide accurate information to the production and tray assembly areas, supporting efficient tray preparation, reducing waste, and ensuring timely removal of meals for discharged patients.
• Perform other similar and related duties as assigned to meet the operational needs of the department.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous PTO for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED