Nursing Unit Director/Manager

Carilion Medical Center•Roanoke, VA

1d•Onsite

About The Position

The Unit Director/Manager, Nursing provides 24-hour leadership for nursing unit operations, supports staff and patient care delivery, fosters a safe and engaging environment, and bridges organizational strategy with clinical practice. The Unit Director/Manager, Nursing has 24-hour accountability and responsibility for a direct care nursing unit/area, providing a vital link between the strategic direction of the organization and the point of care. Responsible for creating safe, healthy environments that support the work of the healthcare team and contribute to patient and employee engagement. Provides clinical knowledge, leadership mentoring, and support to Assistant Nurse Managers and unit staff. Initiates developmental and performance-based conversations and provides opportunities for professional growth. Cultivates interprofessional relationships and maintains high visibility on the nursing unit. Responsible for the development of unit goals, action plans, and outcome monitoring in alignment with nursing and organizational strategic plans. Engages direct reports in meeting strategic unit goals including quality, patient experience, employee engagement, staff retention, and throughput metrics. Responsible for planning budgets and managing expenses in alignment with cost-saving initiatives including staffing mix and supply management. Monitors and evaluates patient experience with services and implements programs to continuously enhance patient experience in conjunction with senior service line management. Facilitates professional growth and development including education, effective performance appraisal processes, developmental conversations, and succession planning. Responsible for implementation and monitoring of department budgets, expense management, and engagement in cost containment initiatives. Supports facility and organizational mission, goals, values, and scorecard objectives. Creates a safe, comfortable, and therapeutic environment for patients and families in accordance with standards and patient rights. Monitors and evaluates quality, appropriateness, and safety of care provided by the department and implements solutions for quality and patient safety opportunities. Responsible for employee recognition activities and developing retention strategies to promote a positive work environment. Activities include staff and patient rounding and maintaining high visibility. Ensures compliance with applicable regulatory, licensure, and accrediting standards including The Joint Commission, CLIA, COLA, OSHA, AAAHC, and others as applicable. Provides day-to-day leadership for successful implementation of departmental goals and objectives including throughput, patient experience rounding, employee engagement, quality monitoring, budget planning, and expense management. Communicates, organizes, prioritizes, leads, facilitates, coaches, and problem-solves with reporting staff to ensure goals and objectives are met. Collaborates with other department leaders to implement new healthcare services and performance improvement initiatives and positively represents Carilion Clinic at public and professional meetings. May provide direct patient care or assist employees in overall patient care activities. Responsible for overseeing day-to-day department operations and managing departmental functions and resources in a collaborative and participative manner to optimize service performance. Coordinates resources to provide adequate staffing for the department. Demonstrates effective team building and leadership skills. Establishes day-to-day priorities, directs staff assignments, and facilitates team problem-solving processes. Facilitates professional growth and development through education and effective performance appraisal processes. Responsible for employee recognition activities and developing retention strategies that promote a positive work environment.

Requirements

Graduate of professional nursing school.
BSN required for CMC positions due to Magnet designation.
For outlying community hospitals, BSN is preferred or an ADN in conjunction with a related master’s degree.
Minimum of 3 years leadership experience is required.
Experience in a healthcare setting preferred.
Currently licensed as Registered Nurse in the Commonwealth of Virginia.
In Psychiatry and Behavioral Health, de-escalation training must be successfully completed within four months of hire and then maintained going forward.
AHA BLS-HCP required.
Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills.
Promotes a respectful, inclusive culture of service excellence.
In Psychiatry and Behavioral Health must possess ability to appropriately handle/restrain patients who may be disruptive and/or physically violent.
Strong written and verbal communication skills.
Excellent interpersonal and problem-solving skills.
Self-motivated individual.
Aptitude for detailed record keeping.
Communicates with patients, patient's family members and members of the healthcare team.
Accesses, enters and/or updates confidential patient healthcare information as a regular responsibility of the job.
Ability to prioritize workflow and make appropriate assignments to others.
Follows established protocols.
Demonstrates knowledge of the principles of life span growth and development and assesses data reflective of the patient's status.

Nice To Haves

BSN is preferred for outlying community hospitals or an ADN in conjunction with a related master’s degree.

Responsibilities

Provides 24-hour leadership for nursing unit operations.
Supports staff and patient care delivery.
Fosters a safe and engaging environment.
Bridges organizational strategy with clinical practice.
Has 24-hour accountability and responsibility for a direct care nursing unit/area.
Creates safe, healthy environments that support the work of the healthcare team and contribute to patient and employee engagement.
Provides clinical knowledge, leadership mentoring, and support to Assistant Nurse Managers and unit staff.
Initiates developmental and performance-based conversations and provides opportunities for professional growth.
Cultivates interprofessional relationships and maintains high visibility on the nursing unit.
Develops unit goals, action plans, and outcome monitoring in alignment with nursing and organizational strategic plans.
Engages direct reports in meeting strategic unit goals including quality, patient experience, employee engagement, staff retention, and throughput metrics.
Plans budgets and manages expenses in alignment with cost-saving initiatives including staffing mix and supply management.
Monitors and evaluates patient experience with services and implements programs to continuously enhance patient experience in conjunction with senior service line management.
Facilitates professional growth and development including education, effective performance appraisal processes, developmental conversations, and succession planning.
Implements and monitors department budgets, expense management, and engages in cost containment initiatives.
Supports facility and organizational mission, goals, values, and scorecard objectives.
Creates a safe, comfortable, and therapeutic environment for patients and families in accordance with standards and patient rights.
Monitors and evaluates quality, appropriateness, and safety of care provided by the department and implements solutions for quality and patient safety opportunities.
Responsible for employee recognition activities and developing retention strategies to promote a positive work environment.
Ensures compliance with applicable regulatory, licensure, and accrediting standards including The Joint Commission, CLIA, COLA, OSHA, AAAHC, and others as applicable.
Provides day-to-day leadership for successful implementation of departmental goals and objectives including throughput, patient experience rounding, employee engagement, quality monitoring, budget planning, and expense management.
Communicates, organizes, prioritizes, leads, facilitates, coaches, and problem-solves with reporting staff to ensure goals and objectives are met.
Collaborates with other department leaders to implement new healthcare services and performance improvement initiatives.
Positively represents Carilion Clinic at public and professional meetings.
May provide direct patient care or assist employees in overall patient care activities.
Oversees day-to-day department operations and manages departmental functions and resources in a collaborative and participative manner to optimize service performance.
Coordinates resources to provide adequate staffing for the department.
Demonstrates effective team building and leadership skills.
Establishes day-to-day priorities, directs staff assignments, and facilitates team problem-solving processes.
Facilitates professional growth and development through education and effective performance appraisal processes.
Responsible for employee recognition activities and developing retention strategies that promote a positive work environment.