NURSING UNIT CLERK

Southbridge Healthcare LP•Hanover, ON

3d•Onsite

About The Position

The Nursing Unit Clerk plays a key role in supporting the nursing department by coordinating staffing schedules and providing clerical/administrative support. This position ensures accurate records, effective communication, and smooth daily operations within the long-term care home. The role balances scheduling responsibilities with resident care documentation, admissions support, supply management, and quality improvement initiatives.

Requirements

High school diploma required
Scheduling or clerical/administrative experience in healthcare or long-term care strongly preferred.
Knowledge of medical terminology, PCC (electronic health records), and collective agreements an asset.
Strong organizational, time-management, and multitasking skills in a fast-paced environment.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling/database software.
Ability to work independently while collaborating effectively with the nursing team.

Nice To Haves

post-secondary education in office/medical administration or healthcare administration preferred.

Responsibilities

Create, post, and maintain accurate nursing schedules for all shifts, ensuring compliance with staffing regulations, collective agreements, and resident care needs.
Monitor daily staffing levels and make timely adjustments to ensure safe coverage.
Track and process staff availability, vacation, sick calls, and leaves of absence.
Communicate schedule changes, open shifts, and overtime opportunities to staff.
Assist with replacement calls and coverage during evenings, weekends, and absences.
Prepare scheduling-related reports (overtime, absenteeism, staffing trends).
Provide clerical support at the nursing station, including filing, scanning, and chart maintenance.
Maintain and update resident health cards in PCC; process new cards, renewals, and removals.
Schedule and organize resident care conferences, prepare notices, contact families/POAs, and ensure materials are ready.
Prepare admission packages and coordinate documentation with families, physicians, and the care team.
Receive, distribute, and monitor nursing supplies, equipment, PPE, and forms; maintain accurate inventory.
Participate in audits (hand hygiene, supply rooms, dignity items, etc.) and support quality improvement and accreditation processes.
Maintain a professional, organized, and confidential environment at the nursing station.