Nursing Unit Clerk (NUC) - Adult Acute Internal Medicine (4/5 South) - 80%25 Evening Shifts

University of Iowa•Iowa City, IA

1d•Onsite

About The Position

The University of Iowa Health Care Department of Nursing's Adult Acute Internal Medicine Unit (4/5 S) is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients. This role is essential for maintaining efficient operations within the unit and ensuring effective communication among healthcare team members, patients, and visitors.

Requirements

Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
Any combination of clerical experience and/or health care experience which totals two years.
Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines.
Manage multiple assignments and provide quick reaction and immediate response to emergencies.
Maintain attention to detail over extended period of time and continually be aware of variations in changing situations.
Strong communication skills and a tolerance for an active work environment with potential for negative behavior.
Work well with all levels and types of people.
Proficient in navigating web-based resources and using online clinical and business applications.

Nice To Haves

6 months of clerical experience
Public contact/customer service experience
Medical terminology knowledge
Proficiency in MS Word and MS Excel
Excellent communication skills

Responsibilities

Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships.
Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems.
Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate.
Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members.
Performs computer functions within scope of role as defined by the individual unit.
Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation).
Processes patient charges including batching charges in a timely manner, as appropriate.
Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information.
Completes and maintains hospital and nursing records.
Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic.
Assists health care providers in scheduling patient tests and appointments.
Practices standard precautions in infection control in accordance with institutional policy.
Assists staff during emergencies, and other patient cares and services as directed.
Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs.
Participates in unit staff meetings and in-services.
Performs other projects or tasks as assigned.