Nursing Support Assistant - CRT - Days

Nevada System of Higher Education•Elmhurst, IL

21h•$19 - $27•Onsite

About The Position

Under general supervision and according to established policies and procedures, provides support to inpatient units which may include but not limited to the following: answering and directing incoming calls, monitoring and ordering of supplies, submitting work orders, greeting and assisting patients, families and visitors, ensuring that necessary equipment (computers, phones, printers, copiers, label printers, etc.) are functioning properly, assisting in obtaining medical records, CDs and other information from other institutions, and other clerical/support duties as directed by unit leadership. Working with inpatient leaders and care coordination team, may assist in discharge process by making follow-up appointments for physician/clinic visits, preparing discharge information to skilled nursing/rehabilitation facilities, and follow-up phone calls as directed.

Requirements

High School Diploma or GED
Excellent customer service skills
Ability to multi-task and prioritize duties/tasks based on identified needs and guidelines
Excellent communication skills
Ability to maintain composure under stress and adapt to changing situations and requests

Nice To Haves

A minimum of one year of previous hospital experience
Associates Degree

Responsibilities

Answering and directing incoming calls
Monitoring and ordering of supplies
Submitting work orders
Greeting and assisting patients, families and visitors
Ensuring that necessary equipment (computers, phones, printers, copiers, label printers, etc.) are functioning properly
Assisting in obtaining medical records, CDs and other information from other institutions
Performing other clerical/support duties as directed by unit leadership
Assisting in discharge process by making follow-up appointments for physician/clinic visits
Preparing discharge information to skilled nursing/rehabilitation facilities
Making follow-up phone calls as directed