Serves as a central point of contact for nursing issues in the absence of Nursing managers and administrators. Coordinates bed assignments with Emergency Department, Nursing units and Patient Placement to facilitate safe and expeditious patient placement/assignment. Makes rounds throughout shift to assess accommodation of patients and staff response to patient placement issues. Communicates regularly with Patient Placement, Nursing Units and the Emergency Department to facilitate flow of patients being admitted. Intercedes in difficult patient/family situations to provide support, public relations and problem resolution. Takes needed action to facilitate departure of discharged patients. Assesses staffing levels in consideration of patient acuity and make recommendations regarding interventions as indicated according to divisional staffing policies. Communicates with Patient Care Manager as indicated during shift and completes reports needed for administration. Monitors, directs and facilitates hospital operations including customer satisfaction, throughput, patient care processes and hospital functional capacity.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree