Nursing Station Technician (NST)- Neuro Surgical ICU

Fairview Health Services•Minneapolis, MN

2d•Onsite

About The Position

Fairview Health Services is seeking a Nursing Station Technician (NST) for the Neuro Surgical ICU team at the University of Minnesota Medical Center - East Bank location in Minneapolis, MN. This hybrid role combines the responsibilities of a Nursing Assistant and a Health Unit Coordinator, focusing on direct patient care and administrative duties. The NST assists professional caregivers, transports patients and equipment, maintains patient rooms, and manages supplies. They also perform clerical tasks, coordinate communication flow on the unit, and transcribe physician orders. The Neuro Surgical ICU (NSICU) is a 16-bed critical care unit for adult patients with complex neurological and surgical needs, providing advanced monitoring and treatment for patients recovering from neurosurgical procedures, trauma, transplant surgeries, and other major surgical interventions requiring intensive care support. The NST works under the direction of a professional nurse and may or may not have a patient care assignment based on unit needs.

Requirements

Must have BLS certification
Six months of recent hands-on patient care experience (acute, long-term, or home care)
OR Enrolled in an LPN, RN, or NP program (with at least 1 completed clinical semester)
OR Certified Nursing Assistant (CNA) on the MN Registry
OR Completed Fairview’s OnTrack Nursing Assistant training program

Nice To Haves

Previous experience as a Health Unit Coordinator
Previous experience as a Nursing Assistant
Previous experience in other related roles

Responsibilities

Facilitates timely flow of communication on the patient care area to ensure the exchange of information and to promote the coordination of services.
Promptly answers the telephone identifying self and patient care area, asks questions to clarify information, and consistently follows through on all messages in a timely and courteous manner.
Coordinates activities of the desk area to provide prompt, accurate and courteous handling of communication.
Consistently answers patient intercom promptly and relays patient requests in a timely manner.
Coordinates the scheduling of tests, lab work, and other patient and department procedures, arranges appropriate transport and assists with transport.
Optimally uses EHR.
Prepares charts for discharge and transfers.
Prepares and completes vital informative sources for specific care area (e.g. brainboard, census information, computer information).
Assigns and maintains unit communication technology (pagers, ascom phones).
Responsible for the accurate, timely transcription of physician’s orders.
Follows the crucial steps for timely and accurate transcription of physician’s orders as required by recognizing and order needing transcription, ordering vital services, tests, equipment, and signing off order per procedure.
Demonstrates familiarity with medical terminology and abbreviations and utilizes accurate abbreviations and symbols per procedures.
Demonstrates interpersonal skills by transcribing physician orders based on priorities and by following a detailed routine.
Responsible for the maintenance of desk area and patient supplies and equipment according to designated standards.
Orders individual patient supplies as advised by a nurse or as indicated in physician orders.
Notifies appropriate department per procedure for equipment requiring maintenance and follows through on status of equipment as vital.
Demonstrates general knowledge of cost containment and awareness of cost control by following designated standards of the patient care area.
Maintains safe, clean and efficient patient care areas.
Participates in orientation of new staff (e.g. Nursing staff, physicians and students) on the patient care unit.
Provides basic patient care by performing routine duties to include: personal grooming, bathing, toileting, feeding, skin care needs (clean and sterile dressing changes), applying ointments / creams; oral hygiene; specimen collection / testing; position / ambulating; changing linens, and promptly answers call lights.
Assists nurses in supervising patient condition.