Nursing Quality Specialist - Nursing Quality ED/ICU
About The Position
NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center offering sophisticated diagnostic and therapeutic care. We are a major regional healthcare resource committed to medical education and research. At NYU Langone Health, equity and inclusion are fundamental values, striving to be a place where talented faculty, staff, and students of all identities can thrive. This position supports the Departments of Nursing's quality and safety programs by providing quality improvement facilitation and support for nursing staff and multidisciplinary teams. The Nursing Quality Specialist assists the Director of Nursing Quality with assessing learning needs related to quality and performance improvement, and provides education and mentoring in continuous quality improvement methods. The role participates in monitoring regulatory compliance, identifying improvement opportunities, and assisting patient care units with improvement strategies. Responsibilities include participating in occurrence reviews, complaint investigations, Root Cause Analyses (RCAs), Failure Mode and Effects Analyses (FMEAs), and facilitating corrective action plans. The specialist also assists with benchmarking activities with organizations like the National Database for Nursing Quality Indicators (NDNQI) and the University Healthsystem Consortium (UHC).
Requirements
- Licensure: Registered Professional Nurse in the State of New York
- Education: Bachelor's in Nursing
- Basic Life Support Certification through the American Heart Association
- Minimum of 3 years of recent clinical experience in acute care nursing with demonstrated leadership skills.
- Excellent writing, editing, and graphic skills
- Excellent verbal communication and interpersonal skills
- Attention to detail
- Possesses performance improvement methodology
- Self-directed, understanding of change management, professional practice, project management, and current issues and trends in nursing and health care
- Computer expertise in Microsoft Office applications
- Expertise in analyzing, interpreting and presenting data using graphs, tables, etc.
- Certification in speciality area required.
- Membership in relevant professional organizations.
- Qualified candidates must be able to effectively communicate with all levels of the organization.
Nice To Haves
- Masters Degree In Nursing
- Certification in Relevant Field
- 3 years of ED and or ICU highly preferred
Responsibilities
- Articulates understanding of nursing process, interdisciplinary collaboration, quality and performance management, patient safety, continuum of care concepts, customer service and healthy work environments.
- Identifies factors and participates in programs to promote satisfaction of staff, patient, families and other disciplines.
- Utilizes and communicates evidence based practice in the development of the quality & performance program of the Department.
- Participates in the annual evaluation of the Nursing quality and performance improvement plan.
- Stays abreast of trends and issues pertaining to nursing work environments and the Departments of Nursing strategic plan.
- Uses sound methodology in analyzing data, evaluating outcomes and driving excellence.
- Participates in leadership development programs in areas pertinent to expertise and interest.
- Maintains clinical and functional expertise.
- Supports evidence based practice by assisting nursing staff in development of process standards that are consistent with evidence based literature, regulatory requirements, and pertinent professional nursing standards.
- Supports Director of Nursing Quality in the provision of education to various levels of nursing staff in the use of performance improvement methodologies as applicable to nursing quality.
- Establishes collaborative relationships with nursing staff, leadership, medical staff, and other administrative staff.
- Participates as a member of various Nursing Councils and other hospital committees as appropriate. Functions as a respectful member of the healthcare team.
- Provides support for quality improvement teams including arranging meetings, providing minutes, managing project timelines, and preparing reports.
- Assists the Director of Nursing Quality and other nursing leadership in development of presentations, reports and publication of quality and safety program outcomes.
- Supports the Director of Nursing Quality with coordination of the Departments of Nursing Quality & Performance Improvement Council.
- Coordinates activities to promote compliance with all regulatory requirements.
- Supports unit based leadership by developing tools to monitor outcomes at the unit level.
- Assists unit based leadership in developing quality initiatives that reflect their specialty and that achieve evidence based practice.
- Participates in RCAs, FMEAs and assists in implementation and monitoring of corrective action plan.
- Assists in review and evaluation of occurrences related to nursing care reported through the electronic occurrence system and patient complaints related to nursing care.
- Assists with review and development of interdisciplinary and interdepartmental structure standards, process and outcome standards in conjunction with other nursing leadership.
- Demonstrates understanding and implications of nurse-sensitive quality and other clinical indicators.
- Demonstrates understanding of the value of professional nursing, the conceptual framework in which it is practiced, and the features of an organization that attracts and retains nurses.
- Demonstrates understanding of nursing and patient care standards as integral to and supportive of professional practice.
Benefits
- Financial security benefits
- Generous time-off program
- Employee resource groups for peer support
- Holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
