NURSING PROGRAM MANAGER

Duke Careers • Durham, NC

2d • Onsite

About The Position

The Nursing Program Manager for Pediatric Clinical Program Strategy, Design & Integration provides strategic leadership for the development, governance, implementation, and performance of multidisciplinary pediatric clinical programs across Duke Children's Hospital, with particular emphasis on outpatient care. The role establishes consistent infrastructure for clinical program development and translates clinical vision into scalable, sustainable models of care that improve outcomes for children, strengthen the patient and family experience, and support institutional growth and value-based care objectives.
Working in close partnership with physician, nursing, administrative, finance, quality, marketing, digital health, and other organizational leaders, the Program Manager guides a growing portfolio of specialty programs across inpatient and outpatient care settings. The position develops standardized methods for program design, launch, evaluation, redesign, expansion, and long-term sustainability. This is a strategic individual-contributor role with no direct reports and is not responsible for day-to-day program operations.

Requirements

• Bachelor of Science in Nursing (BSN) required.
• Three years of nursing experience required.
• Current or compact Registered Nurse licensure in the state of North Carolina required.
• Basic Life Support (BLS) certification required.
• Knowledge of nursing practice, pediatric care delivery, clinical operations, quality improvement, patient safety, and regulatory requirements.
• Ability to design, implement, and evaluate complex clinical programs across organizational and care-continuum boundaries.
• Strong strategic planning, project and change management, facilitation, problem-solving, and decision-making skills; ability to manage multiple priorities, navigate ambiguity, and exercise sound judgment with a high degree of independence.
• Ability to develop and manage budgets, analyze financial and operational information, and support sustainable resource allocation.
• Ability to define meaningful performance measures, interpret data, develop dashboards, and translate findings into action.
• Excellent written, verbal, presentation, negotiation, and stakeholder-management skills; ability to build effective partnerships with patients and families, physicians, nurses, administrators, and interdisciplinary teams.
• Proficiency with standard business, reporting, presentation, and collaboration technologies

Nice To Haves

• Experience managing clinical programs, complex projects, operations, quality improvement, or multidisciplinary initiatives strongly preferred.
• Pediatric nursing or pediatric health care experience preferred.
• familiarity with digital health tools preferred.

Responsibilities

• Provide strategic program management for a portfolio of multidisciplinary pediatric clinical programs, with particular emphasis on pediatric cardiac programs and outpatient care; lead annual portfolio planning and align initiatives with Duke Children's and institutional priorities for growth, quality, safety, access, patient and family experience, financial stewardship, and value-based care performance.
• Translate physician and clinical leadership vision into program charters, care models, implementation plans, resource requirements, and measurable outcomes; advise leaders on readiness, interdependencies, risks, sequencing, and sustainability.
• Develop and maintain standardized frameworks, tools, criteria, and governance processes for program design, approval, implementation, evaluation, and lifecycle management; clarify decision rights, leadership accountability, stakeholder roles, escalation pathways, and performance-review expectations.
• Lead the design, development, implementation, evaluation, redesign, and expansion of pediatric programs in partnership with clinical and administrative stakeholders; coordinate timelines, work plans, risk mitigation, stakeholder communication, training, and organizational readiness.
• Support business planning and strategic resource allocation for program development, including staffing models, equipment, supplies, technology, space, facilities, and financial requirements; develop recommendations and monitor program-level sustainability and value.
• Establish integrated performance dashboards and conduct structured program and portfolio reviews; analyze trends, identify barriers and improvement opportunities, coordinate action plans with accountable leaders, and support evidence-based practice, standardization, innovation, population health, and value-based care objectives.
• Embed family-centered care, health equity, and age-appropriate engagement into program design; use patient and family feedback to guide improvements and coordinate accessible education, communication, and engagement resources.
• Strengthen coordination across outpatient, inpatient, emergency, procedural, community, and home-based care settings; standardize multidisciplinary workflows, handoffs, referrals, and communication; integrate digital health and enabling technologies; develop executive updates and stakeholder communications; and facilitate multidisciplinary collaboration and program visibility.

Benefits

• Relocation Assistance: Up to $10,000 is offered to employees relocating from a permanent residence located at least 50 miles from Duke University Hospital.
• Total Rewards: A comprehensive set of pay and benefits designed to support your well-being, professional growth, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior