Nursing Communications Tech - Labor & Delivery - Full Time - 12hr Nights

Cedars-Sinai•Los Angeles, CA

6d•$25 - $36•Onsite

About The Position

Cedars-Sinai is seeking a Nursing Communications Technician (NCT) to serve as a central communication and administrative resource for the Labor & Delivery unit. This role operates under the general supervision of a licensed caregiver and supports patients, families, nurses, physicians, and other departments, ensuring the unit functions safely and efficiently. The Labor and Delivery unit at Cedars-Sinai is a high-volume unit, bringing over 6,700 babies into the world each year, and provides superior maternal-fetal care.

Requirements

High School Diploma or GED, or equivalent experience, required.
Minimum of 2 years of experience in a medical setting, or successful completion of an approved course in hospital clerical responsibilities.

Nice To Haves

Knowledge of medical terminology preferred.

Responsibilities

Welcome patients, families, visitors, and staff and respond to requests with integrity and excellent customer service.
Answer patient calls and call lights promptly and route or bring up requests to the appropriate clinical team member.
Communicate patient needs to RNs and Clinical Partners in a timely manner.
Respond promptly to bed alarms and bathroom calls and notify appropriate staff of patient-safety needs.
Perform clerical and administrative functions related to medical records and unit operations.
Review CS-Link and perform applicable admission, discharge, and transfer (ADT) tasks.
Maintain and update staff assignment boards, contact information, patient call systems, locators, and pagers.
Coordinate equipment tracking and repairs and maintain inventory of unit technology, including Voalte phones, chargers, and iPads.
Assist with inventory control for forms, office supplies, and other unit resources.
Welcome and orient new employees and staff floating to the department.
Educate patients about available resources and technology.
Maintain an organized workstation and protect patient confidentiality.
Manage the unit tube system, excluding medications.
Attend required Cedars-Sinai education and training sessions.