About The Position

Under the supervision and guidance of a Registered Nurse (RN), the Nursing Care Assistant provides basic daily patient care, processes physicians’ orders, answers telephone and intercom calls, performs clerical and clinical tasks, and completes other assigned unit duties. The assistant must demonstrate the knowledge and skills to provide care appropriate to the age of the patients served. The position is in 1150 2 East- Critical Care and is scheduled for night shift, 36 hours per week, from 6:00 p.m. to 6:15 a.m. The duties listed are not all-inclusive and may be expanded to include other duties or responsibilities deemed necessary by management.

Requirements

  • High school diploma or equivalent.
  • Must be willing to obtain Basic Life Support (BLS).

Nice To Haves

  • One year of experience in an acute or long-term health care setting is preferred.
  • For work-based learning opportunities, the employee should have completed graduation requirements and provide a letter from their school stating this.

Responsibilities

  • Provide basic patient care under the supervision and guidance of an RN, appropriate to patients’ ages.
  • Process physicians’ orders; answer telephone and intercom calls; and perform clerical, clinical, and other assigned unit duties.
  • Use computer and software programs, medical terminology, unit communication equipment, EHR systems, and resource systems competently.
  • Follow code procedures and infection-control policies, with particular attention to hand hygiene.
  • Call staff as directed, transport patients, coordinate care with other disciplines, and use appropriate resources such as the Charge Nurse, Unit Manager, Directors, Administrative Coordinator, and Pharmacy.
  • Initiate and maintain records and reports; organize medical records according to universal chart order; thin charts and prepare discharged records for timely pickup; initiate work orders; and post reports on charts.
  • Maintain accurate, timely, legible, thorough documentation that meets department and regulatory standards; include dates, times, and signatures; use approved abbreviations; and document observational and purposeful rounding.
  • Protect the privacy of medical records and patient information.
  • Manage time effectively, avoid unjustified overtime, inform a supervisor when overtime may occur, and support team productivity and workflow improvements.
  • Participate in team huddles and check-backs; collaborate with the team and management; resolve conflicts professionally; accept direction and feedback; adapt to changing assignments; and support unit goals and hospital initiatives.
  • Adjust schedules and cover shift shortages in response to unit needs, and seek ways to reduce stress for self and the team.
  • Build trust with customers through introductions, active listening, positive body language, explanations of procedures, and frequent updates; respond to needs and concerns promptly; use patient-room communication boards; and communicate constructively and professionally.
  • Promote a healing and supportive environment, uphold Relationship-Based Care, and accommodate customers’ cultural, spiritual, and emotional needs.
  • Obtain and record vital signs and other measurements.
  • Provide baths, skin care, personal hygiene and activities of daily living, including backrubs; assist with feeding; ensure food and fluids are available; and record intake and output.
  • Assist with patient admissions, transfers, and discharges, including preparing rooms for admissions and isolation.
  • Respond promptly to patient care needs, requests, and call lights.
  • Apply ice packs, restraints, and binders; collect specimens as directed; empty appropriate drainage devices; provide post-mortem care and urinary catheter care; assist patients with bedpans and urinals; and perform shave preparations using clippers.
  • Assemble equipment and supplies for diagnostic or treatment procedures performed by a physician or nurse, and share responsibility for their proper use and care and for unit cleanliness and neatness.
  • Report information and observations promptly to the appropriate nurse and empty linen hampers.
  • Participate in Unit Practice Councils, unit or department meetings, unit updates, Kaizens, or other assigned committees, and offer constructive feedback.
  • Follow hospital standards of care, policies and procedures, and regulatory requirements.
  • Comply with the attendance policy.
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