About The Position

Join UPMC Shadyside’s Hematology/Oncology Team in a Patient Care Support Role! This is a Full-Time position at 36 hours a week, with shifts including day, evening, night, and weekend rotations. The unit is 7 Main Hematology/Oncology at UPMC Shadyside, a Magnet-designated teaching hospital. Shadyside 7 Main is a 27-bed hematology-oncology unit specializing in the treatment of leukemia, with a long length of stay for most patients. The unit is equipped with a family resource lounge and rehab equipment. Patient treatment includes chemotherapy administration, requiring effective communication skills from nursing support staff. Nursing Assistants and Patient Care Technicians provide routine patient care and support department services under the direction of nurses and physicians. Duties include ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients), vital signs, simple dressings, EKGs, bladder scans, and specimen collections. UPMC offers a robust Patient Care Support Career Ladder for continued growth and advancement, with title and salary determined by education and experience. The starting pay for a Nursing Assistant is $19.40. Patient Care Support training is required, consisting of three full days (Monday - Wednesday), with skills assessed on day 1 to determine individual training needs.

Requirements

  • Successful completion of UPMC nursing assistant or EIC training program or Successful completion of UPMC patient care technician class.
  • Knowledge of body mechanics and transfer techniques.
  • Ability to effectively communicate both orally and in writing.
  • High school diploma or equivalent.
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) - CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
  • Act 34

Nice To Haves

  • Certified Nursing Assistant (CNA) preferred.
  • Patient Care Technician: 1 year of healthcare experience, OR completion of at least one clinical rotation as part of a nursing or PT/OT/PA program or related health care training, OR completion of a Bachelor’s Degree in a health sciences field.
  • Patient Care Technician - Senior: 2 years of healthcare experience, OR 1 year of experience plus completion of at least one clinical rotation as part of a nursing or PT/OT/PA program or related health care training, OR 1 year of experience and completion of a Bachelor’s Degree in a health sciences field.
  • Annual completion of a professional contribution to be determined after hire.
  • Successful completion of Senior training class.

Responsibilities

  • Perform in accordance with system-wide competencies/behaviors.
  • Report equipment malfunctions to the appropriate department.
  • Establish effective communication strategies and respectful relationships.
  • Contribute to universal unit activities (e.g., responding to call lights, passing meal trays, transporting patients).
  • Receive feedback constructively and identify learning needs.
  • Improve knowledge, skills, and performance.
  • Communicate effectively with the healthcare team.
  • Demonstrate cultural understanding and safety awareness.
  • Perform nursing core responsibilities for nursing assistants (ADLs, point-of-care testing, vital signs, etc.).
  • Provide direct patient care as directed by RN.
  • Maintain a safe patient environment.
  • Distribute supplies and equipment.
  • Document in medical records and comply with safety policies.

Benefits

  • UPMC's Patient Care Support Career Ladder offers opportunities for continued growth and advancement.
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