About The Position

UPMC Shadyside is seeking a full-time Nursing Assistant/Patient Care Technician for its 3 Main Surgical Cardiothoracic Stepdown Unit, a 38-bed post-operative unit specializing in thoracic surgery recovery and caring for high-acuity surgical and interventional cardiac patients. The role works 36 hours per week across day, evening, night, and weekend shifts. Nursing Assistants/Patient Care Technicians provide routine patient care and support department services in accordance with established policies and procedures. Under the direction of nurses and/or physicians, they help maintain high-quality patient care. Duties may include assisting with activities of daily living, blood glucose checks, vital signs, simple dressings, EKGs, bladder scans, and specimen collection. UPMC offers a Nursing Support Career Ladder with opportunities for growth and advancement. Title and salary are determined based on education and patient care experience; the stated starting pay for a Nursing Assistant is $19.40. Patient Care Support training is required. Skills are assessed on the first day to determine individual training needs; candidates should plan for three full training days, Monday through Wednesday.

Requirements

  • Successful completion of a UPMC nursing assistant or EIC training program, or successful completion of the UPMC patient care technician class.
  • Knowledge of body mechanics and transfer techniques.
  • Ability to communicate effectively orally and in writing.
  • High school diploma or equivalent for Nursing Assistant, Patient Care Technician, and Patient Care Technician - Senior roles.
  • Patient Care Technician: one year of healthcare experience, or completion of at least one clinical rotation as part of a nursing or PT/OT/PA program or related healthcare training, or a bachelor's degree in a health sciences field.
  • Patient Care Technician - Senior: two years of healthcare experience; or one year of experience plus completion of at least one qualifying clinical rotation or related healthcare training; or one year of experience and a bachelor's degree in a health sciences field.
  • Patient Care Technician - Senior: annual completion of a professional contribution, as determined after hire.
  • Patient Care Technician - Senior: successful completion of the Senior training class.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • CPR, when required, must meet AHA standards and include didactic and skills demonstration components within 30 days of hire.
  • Act 34 clearance.
  • Access to medications is limited to distributing medication to the nurse.

Nice To Haves

  • Certified Nursing Assistant (CNA) certification is preferred.

Responsibilities

  • Perform in accordance with system-wide competencies and behaviors.
  • Report equipment malfunctions to the appropriate department.
  • Establish effective communication strategies and respectful relationships.
  • Contribute to universal unit activities, such as responding to call lights, passing meal trays, and transporting patients.
  • Receive feedback constructively and identify learning needs.
  • Improve knowledge, skills, and performance.
  • Communicate effectively with the healthcare team.
  • Demonstrate cultural understanding and safety awareness.
  • Perform nursing assistant core responsibilities, including activities of daily living, point-of-care testing, and vital signs.
  • Provide direct patient care as directed by an RN.
  • Maintain a safe patient environment.
  • Distribute supplies and equipment.
  • Document in medical records and comply with safety policies.
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