About The Position

The Nursing Assistant CSR performs patient care activities and related nonprofessional services to support patients’ personal needs and comfort. Duties include helping patients with cleaning, feeding, and preparation for treatment; taking and recording vital signs; changing bed linen; preparing treatment trays and supplies; and assisting nursing personnel with other patient care tasks. The role also performs clerical tasks that support unit efficiency and customer service for patients and visitors. Work follows established guidelines and is performed under close supervision.

Requirements

  • High school education.
  • Communication skills.
  • Customer service skills.

Responsibilities

  • Prepare patient rooms, beds, and the unit for patients.
  • Measure and record patient temperature, pulse, respiration, weight, height, blood pressure, and intake and output, and document information in CIS.
  • Assist patients with activities of daily living and general care, including bathing, oral hygiene, shaving, dressing, positioning, bedpan use, and pre- and post-operative care.
  • Prepare patients for meals, serve food, and assist with feeding when needed.
  • Transcribe physician orders, complete forms, and communicate service requests to relevant departments.
  • Record clinical data on patient charts as instructed by nurses or physicians; maintain charts and Kardex records and prepare charts for transfer to Medical Records at discharge.
  • Receive, place, and transfer phone calls; record and communicate messages using phones, intercoms, and computers.
  • Assist and accompany patients during admission, transfer, and discharge procedures.
  • Answer patient call lights promptly and assist with hygiene, dressing, ambulation, and other daily activities.
  • Maintain an attractive, comfortable, safe, and therapeutic environment; clean rooms and equipment, prepare items for sterilization and disinfection, report damaged equipment or other problems, and handle linen and supplies appropriately.
  • Contribute to end-of-shift reports and CIS documentation and participate in unit quality assurance programs.
  • Use equipment, supplies, facilities, and other resources prudently and efficiently.
  • Assist physicians with examinations, treatments, and tests or procedures as directed by a Registered Nurse.
  • Collect patient specimens and transport them to the laboratory when necessary.
  • Run errands for nursing personnel, including transporting lab specimens and picking up patient medications from the pharmacy.
  • Promptly report unusual incidents or changes in patient condition or behavior to appropriate personnel.
  • Complete other duties as assigned or requested.
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