Nurse - RN Manager

Community Healthcare Network • New York, NY

68d

About The Position

The RN Manager is responsible for overseeing the nursing staff and ensuring the delivery of high-quality, patient-centered care. This role involves managing clinical operations in collaboration with the medical director, implementing nursing protocols, and ensuring compliance with healthcare regulations. The RN Manager will lead quality improvement initiatives, coordinate staff training, and collaborate with interdisciplinary teams to enhance patient outcomes. This position requires a dedicated leader who can effectively manage resources, foster a supportive work environment, and engage with the community to address diverse healthcare needs.

Requirements

• Nursing Degree from an accredited institution, BSN preferred
• Currently registered to practice as a Registered Nurse in New York State
• Current CPR certificate or plan to attend a CPR training course within six (6) months of employment
• A minimum of three (3) years of clinical nursing experience (could include student clinical experience for BSN holders)
• Experience in a primary care or community health setting, preferably within an FQHC
• Comprehensive knowledge of nursing practices and patient care protocol.
• Strong leadership qualities.
• Excellent interpersonal and communication skills to effectively engage with staff, patients, and families.
• Demonstrated commitment to continuing professional development.
• Interest and knowledge of current practices in the broad field of primary care.
• Ability to work both independently and cooperatively to meet program objectives.
• Must be well organized and be able to multi-task with own work while supervising others.
• Strong analytical and problem-solving skills to effectively address operational challenges.
• Proficiency in electronic health record (EHR) systems.
• Having an understanding and sensitivity to the diverse cultural and socioeconomic backgrounds of patients served in an FQHC.
• Ability to work collaboratively and independently on assignments and projects.

Responsibilities

• Supervise and support nursing staff, including RNs, LPNs, and MAs.
• Conduct regular performance evaluations, providing constructive feedback and coaching to enhance staff development.
• Manage staffing schedules to ensure adequate coverage and optimize resource utilization.
• Ensure adherence to clinical protocols and standards of care to maintain high-quality patient services.
• Collaborate with physicians and nurse practitioners to refine and optimize patient care plans.
• Assist with patient triage to prioritize care based on patient needs and ensure efficient workflow in a fast-paced environment.
• Administer vaccines and other medications as needed, particularly during staff shortages or to maintain optimal patient flow.
• Monitor clinical flow to ensure operational efficiency, identifying and addressing any bottlenecks in the process.
• Collaborate with nursing staff to address immediate patient care requirements and facilitate seamless operations.
• Support the management team in implementing strategies to enhance patient care and departmental efficiency.
• Develop and implement initiatives aimed at improving patient care outcomes and enhancing service quality.
• Address and resolve eCW web encounters promptly and effectively.
• Ensure compliance with federal, state, and local regulations, as well as FQHC-specific guidelines.
• Prepare for and actively participate in audits, TJC surveys and inspections to maintain operational integrity.
• Maintain accurate and up-to-date clinical documentation and records to uphold accountability.
• Collaborate with the education and training department to reinforce protocols and standards that drive high-quality patient outcomes.
• Identify training needs to foster a culture of continuous learning and professional development within the nursing team.
• Participate in the hiring process to select qualified nursing personnel.
• Engage in new hire orientation and onboarding processes to ensure a smooth transition for nursing staff.
• Foster a patient-centered approach to care that actively involves patients and their families in decision-making processes.
• Develop and implement strategies to enhance patient education and improve health literacy, empowering patients to take an active role in their care.
• Performs other related duties as assigned

Benefits

• Growth and development: Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming.
• Supportive Team culture: Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged.
• Comprehensive benefits: Including health, dental and vision insurance, retirement plans, employee assistance programming and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Number of Employees: 501-1,000 employees