Nurse Practitioner, Oncology Navigation

Radical Health Careers•San Francisco, CA

15h

About The Position

Radical Health is building an AI-native cancer center to make high-quality cancer care more accessible. Its model combines human clinical support with technology to help patients understand their options and navigate treatment. The Nurse Practitioner, Oncology Navigation is a clinical team member who provides virtual care and helps coordinate individualized support for members with cancer and related needs. The role has three primary responsibilities. Using a telemedicine platform, evaluate and manage members identified by the nursing and provider team as having urgent symptoms, treatment complications, or exacerbations of medical conditions. Assess symptoms, develop comprehensive care plans, triage to the appropriate level of care, educate patients, and arrange follow-up with treating clinicians, including oncology and primary care. Complete annual clinical intake visits for select members. In collaboration with onboarding RNs, develop care plans addressing members’ clinical and non-clinical needs and barriers. Review available medical records, coordinate with external providers, share clinical insights with the care team, and document according to best practices. Create concrete plans that Oncology Nurse Navigators and Community Health Workers can use to help members reach their goals. Oversee and direct interdisciplinary case conferences, where individualized care plans are developed and monitored by Community Health Workers and Oncology Nurse Navigators. Provide clinical oversight to the case management team and direct clinical care as needed. Patient interactions are virtual by telephone, video, text, or Radical’s virtual care platform. The specified shift is 11:30 a.m.–8 p.m. Eastern. Radical has an office in San Francisco, and in-person work is strongly preferred. Some holiday, night, and weekend emergency coverage may be requested as needed. During the first three months, the NP is expected to complete training on Radical Health’s systems, tools, technology, partners, and clinical expectations; develop evidence-based, member-centered care plans; perform rigorous whole-person urgent-care assessments; coordinate follow-up with the in-house care team and providers; become a resource for navigators and community health workers managing complex member needs; and follow policies, escalation pathways, communication practices, and documentation standards.

Requirements

At least 3 years of Nurse Practitioner experience, including at least 2 years in adult oncology with urgent-care responsibilities.
At least 1 year of telehealth experience.
Compact RN license and unrestricted Advanced Practice license.
Willingness to obtain additional state licenses as needed.
Ability to manage multiple tasks and work under pressure while maintaining organized communications and documentation.
Strong listening, communication, and rapport-building skills with members and colleagues.
Comfort with ambiguity and rapid changes in a startup environment.
Comfort using and learning new technology; experience with video chat, Google Suite, Slack, or electronic health records is relevant.
Ability to identify and prioritize member needs and act promptly on urgent and important needs.
Commitment to Radical Health’s mission and members.

Nice To Haves

Experience working at a startup or technology-forward company.

Responsibilities

Evaluate and manage members with urgent symptoms, treatment complications, or exacerbations of medical conditions through telemedicine.
Assess presenting symptoms, develop comprehensive care plans, determine appropriate care level, educate patients, and ensure follow-up with oncology, primary care, and other treating clinicians.
Complete annual clinical intake visits for select members.
Collaborate with onboarding RNs to develop care plans addressing members’ clinical and non-clinical needs and barriers.
Review medical records, coordinate with external providers, share clinical insights with the care team, and maintain high-quality documentation.
Develop concrete care plans for Oncology Nurse Navigators and Community Health Workers to help members achieve prioritized goals.
Oversee and direct interdisciplinary case conferences in which individualized care plans are created and monitored.
Provide clinical oversight to the case management team and direct clinical care as needed.
Coordinate with the in-house care team and providers to ensure identified needs are addressed after patient visits.
Participate in holiday, night, or weekend emergency coverage as needed.
Follow clinical policies, procedures, escalation pathways, communication practices, and documentation standards.