Nurse - PACT Care Manager

Veterans Health Administration • Eugene, OR

6d • Onsite

About The Position

The RN PACT Care Manager provides age-appropriate, technically competent outpatient primary care to Veterans. The role assesses, plans, implements, and evaluates client needs; coordinates care across the continuum; supports patient education and self-management; follows medication and procedure guidelines; and collaborates with an interdisciplinary team to improve outcomes and satisfaction. The position provides direct, complex primary care and care coordination, manages assigned patient panels, uses registries, and promotes timely and appropriate evaluation and access to care. It also provides leadership and expertise to improve care across the Primary Care Department and facility, supports colleagues and their professional development, and evaluates outcomes related to evidence-based decisions and practice changes.

This is a permanent, non-virtual position with a Monday–Friday, 8:00 a.m.–4:30 p.m. schedule and ad hoc telework only. Relocation and recruitment incentives and permanent change of station benefits are not authorized. The position is eligible for the Education Debt Reduction Program (EDRP), subject to VHA eligibility requirements and application review. Potential awards are up to $200,000, with an eligibility period of one to five years.

Applicants must meet VA nursing education, licensure, English proficiency, and grade-specific qualification requirements. The position requires a current, full, active, and unrestricted U.S. nursing registration, except for the stated Graduate Nurse Technician exception. A pre-employment physical evaluation, background/security investigation, and seasonal influenza vaccination are required; selected applicants may also be required to serve a probationary period.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying education under the stated bridge-program or foreign-education provisions.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. state, territory, commonwealth, or the District of Columbia, subject to the Graduate Nurse Technician exception.
• Meet the education and professional nursing experience requirements for the assigned Nurse grade and level.
• U.S. citizenship, except where non-citizens may be appointed under VA policy when qualified citizens cannot be recruited.
• Pass a pre-employment physical evaluation.
• Complete a background/security investigation and required onboarding.
• Participate in the seasonal influenza vaccination program.
• Submit an EDRP application within four months of appointment if seeking EDRP benefits.

Responsibilities

• Assess, plan, implement, and evaluate each client's care needs.
• Provide direct, complex primary care and care coordination to Veterans in the outpatient setting.
• Coordinate care across the continuum and support patient education and self-management.
• Follow medication and procedure guidelines.
• Collaborate with the interdisciplinary team to improve patient outcomes and satisfaction.
• Manage assigned patient panels, use registries, and promote timely, appropriate evaluation and access to care.
• Provide health promotion, education, and coaching on wellness, disease prevention, and chronic care management.
• Collaborate in developing, implementing, evaluating, and revising policies, procedures, and guidelines.
• Demonstrate leadership to improve care across the Primary Care Department and facility.
• Provide constructive feedback and share primary care expertise to support colleagues and promote safe, high-quality nursing care.
• Foster a safe, supportive environment that encourages the professional development of health care professionals.
• Evaluate outpatient outcomes related to evidence-based decisions and practice changes for individuals, groups, and populations.
• Be accountable for documented PACT outcomes at the program or service level, addressing broad and complex needs within the facility.

Benefits

• Education Debt Reduction Program (EDRP), subject to eligibility and application approval, with potential awards up to $200,000 over one to five years.
• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree