Nurse Navigator Per Diem (H)

University of Miami•Miami, FL

About The Position

The Nurse Navigator - Per Diem acts as the initial point of contact for a patient entering the health system. The Nurse Navigator - Per Diem assures timely scheduling of the first appointment, coordination of care after completion of the first appointment, and will support the patient throughout the care continuum. The incumbent serves as a liaison between patients, families, caregivers, and the multidisciplinary care team. Furthermore, the Nurse Navigator - Per Diem demonstrates commitment to quality patient care, implements creative and innovative ways to meet the diverse needs of the patients and ensures best practices.

Requirements

Bachelor’s degree in relevant field required
Minimum 2 years of relevant experience required
Valid State of Florida RN license required
Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Teamwork: Ability to work collaboratively with others and contribute to a team environment.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Nice To Haves

Refer to department description for applicable certification requirements

Responsibilities

Triages new patient appointments to the appropriate provider(s) and assures timely scheduling of initial appointments.
Reviews outside medical records for appropriate scheduling.
Assesses barriers to care and refers to support services, local, and national organizations when needed.
Educates on the treatment plan for patients based on diagnosis.
Supports patients throughout the care continuum.
Counsels individuals and patients on positive health practices.
Collaborates with a multidisciplinary team of experts to outline the best treatment for patients.
Performs holistic evaluation of specialty population, making use of enhanced proven techniques and procedures to achieve better results.
Implements the improvement of patient care, and healthcare policies and resources.
Mentors other healthcare professionals by functioning as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orienteers.
Maintains professional knowledge by affiliating with professional and technical organizations, and participating in applicable continuing education programs, conferences, seminars, and workshops.
Adheres to University and unit-level policies and procedures and safeguards University assets.