Nurse Navigator, Outpatient (FT - Day) - Abington
About The Position
Reporting to the Director of Operations, the Nurse Navigator – Outpatient Neurology will serve as advocate, educator, facilitator, and guide for patients who are moving through the treatment process at Abington Hospital – Jefferson Health (AH). This role facilitates patient care throughout various stages of treatment through consultation with patients, coordination of services, and communication with physicians and other healthcare providers to offer comprehensive, patient centered care. The Nurse Navigator also provides education to patients, family and care givers regarding disease processes, treatment options and potential side effects, and helps patients prepare a list of questions and concerns to raise with physicians/healthcare providers prior to office visits. Additionally, this role assists patients, family and care givers with treatment decision making and develops and uses education aids as appropriate. The Nurse Navigator is also responsible for community outreach in the form of community education and business development by actively soliciting and recording feedback from physicians and healthcare providers, and developing recommendations for improving operations to better meet the needs of physicians and the patients they serve. This includes meeting with physicians who are potential referral sources for the program to provide information about the program offerings. The role also obtains pre-certifications and/or pre-authorizations for medications/procedures and performs other duties as assigned.
Requirements
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Responsibilities
- Serve as advocate, educator, facilitator, and guide for patients moving through the treatment process.
- Facilitate patient care throughout various stages of treatment through consultation with patients, coordination of services, and communication with physicians and other healthcare providers.
- Provide education to patients, family and care givers regarding disease processes, treatment options and potential side effects.
- Help patients prepare a list of questions and concerns to raise with physicians/healthcare providers prior to office visits.
- Assist patients, family and care givers with treatment decision making; develop and use education aids as appropriate.
- Provide community outreach in the form of community education.
- Responsible for business development by actively soliciting and recording feedback from physicians and healthcare providers and develop recommendations for improving operations to better meet the needs of physicians and the patients who they serve.
- Meet with physicians that are potential referral sources for the program to provide information about the program offerings.
- Obtain pre certifications and/or pre authorizations for medications/procedures.
- Performs other duties as assigned.
Benefits
- Medical (including prescription)
- Supplemental insurance
- Dental
- Vision
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits (access to group rates on insurance and discounts)
- Tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
