Nurse Manager $5000 Signing Bonus

Westside Family Healthcare•Wilmington, DE

3d•Onsite

About The Position

Westside Family Healthcare is seeking a Nurse Manager to oversee clinical operations and ensure safe, high-quality patient care. This role involves continuous quality improvement, serving as a resource for caregivers, and fostering a supportive environment to enhance employee retention. Westside Family Healthcare is a nonprofit organization dedicated to providing high-quality primary medical care regardless of a patient's ability to pay. Founded in 1988, Westside operates five health centers, one mobile health unit, and serves over 27,000 patients across Delaware, with a mission to improve community health through equal access to quality healthcare. The organization has 240 team members and is committed to making a difference one patient, one family, one community at a time. Westside values compassion, service, excellence, and empowerment.

Requirements

Active RN licensure in the State of Delaware with no restrictions
Five years’ experience as a RN
Two years' supervisory experience
Current BLS certification

Nice To Haves

Bachelor of Science in Nursing or similar
Ambulatory Care Nursing Certification (RN-BC)
Quality improvement experience
Ability to read, write, and speak both Spanish and English fluently

Responsibilities

Provide leadership and support to site clinical operations team including nurses and Medical Assistants (MAs) including maintaining team schedules to ensure adequate coverage, completing performance reviews, coordination of educational and preceptor opportunities for nursing students, and participating in the recruitment of new nurses and MAs.
Participate in recurring meetings with Associate Director of Clinical Operations and any other meetings at the request of the Associate Director of Clinical Operations.
Participate in the development of clinical policies, procedures, workflow, and staff development.
Provide support with education and implementation of workflow changes resulting from the addition or revision of policies and processes.
Evaluate outcomes of care coordination efforts by measuring interventions effectiveness and fostering a continuous improvement mentality.
Oversee the daily huddle in collaboration with Nurse Supervisor and/or Lead/Clinical Floor Supervisor(s) to oversee the flow of clinical care as related to assigned care team, including identifying patients’ needs and care gaps.
Lead quality improvement activities and initiatives.
Provide ambulatory care support as a member of the care team, as needed.
Advocate for patients by working with the providers and auxiliary staff to ensure the patients’ needs are met.
Provide support for other Nurse Managers including covering sites in the event of a staffing issue or managerial support.
Completes the responsibilities of the Nurse Supervisor if this position is not filled at a site.
Maintain compliance with all professional and organizational requirements to meet position standards.
Other duties as assigned or requested.