Nurse Manager

Neighborhood Health Center•Hamburg, NY

7d•Hybrid

About The Position

Neighborhood Health Center is seeking a Nurse Manager who is passionate about providing high quality, patient-centered primary healthcare and collaborating with a kind team of professionals. As an Registered Nurse, you’ll use your critical thinking, good judgment, and interpersonal skills to identify solutions or approaches to patient problems. You’ll collaborate with clinical staff to design and implement meaningful and individualized patient-centered care.

Requirements

BS in nursing; Master’s preferred
Current New York State licenses as a registered nurse
Current basic life support certification
Minimum of 3 years clinical/nursing management/supervision experience; physician office/practice preferred
Excellent written and verbal communication skills
Conflict resolution and problem solving skills
Able to read, write and speak the English language.
Kindness: you treat each person with respect and compassion, valuing each person’s story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others’ unique perspectives, and will collaborate to meet shared goals

Nice To Haves

A second language of Spanish preferred

Responsibilities

Build relationships with providers and advocate for the needs of providers and nursing teams
Supervise and develop nursing staff
Participate in hiring and training nursing staff
Assure nursing staff are cross trained in more than one department
With the support of all clinical leadership, hold staff accountable for the highest level of consistency possible within the nursing department and site level clinical matters
Coordinate clinical and non-clinical staff activities for a high quality, efficient, compassionate experience for every patient
Assure nursing staff reviews and understands nursing guidelines, policies and procedures
Collaborate with director of nursing to manage compliance of infection control and OSHA policies and procedures
Manage site audits from nursing supervisors of CLIA labs, medication rooms, autoclave, clean and soiled utility room
Collaborate with provider scheduler to ensure distribution of nursing schedules
Manage issues related to medical supplies, including vaccinations, purchasing, charges for services, handling, storage, and proper technique training
Serve as super user on EHR and other digital platforms
Review staffing to providers per session, and assign nursing staff accordingly
Read and interpret 3rd next available appointment report
Assure nursing and clinical staff understand and abide by patient scheduling protocols including open-access scheduling
Prepare a monthly nursing report for nursing and clinical leadership
Participate in QA committee work
Identify short-term and long-range issues, recommend courses of action, and implement directives
Assist in development of annual budgets for nursing and non-clinical departments
Attends trainings and meetings for professional development