Nurse Manager - Admission Unit & Discharge Lounge

Lexington Medical Center • West Columbia, SC

6d

About The Position

The Nurse Manager is responsible for the operational functions of the nursing unit or units they oversee. The role is carried out in accordance with Lexington Health’s mission, vision, strategic imperatives, organizational standards, American Nurses Association Standards, and the provisions of the South Carolina Nurse Practice Act.

The Nurse Manager promotes excellent service and patient advocacy; monitors patient and employee satisfaction and develops improvement plans; builds trusting, collaborative relationships; and models service excellence. The position manages human, financial, material, and information resources, including employee development and performance, fiscal accountability, technology needs, and use of business tools.

The role ensures high standards of care through regulatory compliance, adoption of best practices, measurable work plans, quality accountability, process improvement, and a safe, compassionate environment for patients and employees. The Nurse Manager communicates effectively with staff, peers, and leaders, leads recruitment, retention, and employee engagement efforts, and meets organizational policies, training, attendance, and hazardous-waste handling requirements.

Requirements

• Bachelor of Science in Nursing.
• At least three years of experience as a registered nurse, including at least two years in a leadership position or capacity.
• Current RN license to practice in South Carolina.
• National nursing certification in the specialty at hire, or obtain it within six months of hire or promotion.
• Maintain current CPR certification.

Responsibilities

• Oversee the operational functions of the assigned nursing unit or units.
• Measure and monitor patient and customer satisfaction, review feedback, and develop action plans with staff.
• Build trusting relationships and foster cooperation, open communication, and collaborative decision-making.
• Model service excellence and hold staff accountable to Lexington Medical Center’s Service Expectations policy.
• Serve as a patient and family advocate.
• Manage human resources, develop employees, oversee performance, provide feedback, and address unsatisfactory behavior.
• Monitor employee satisfaction and develop action plans to improve it.
• Maintain fiscal accountability and assess technology needs, developing and implementing plans as needed.
• Develop, implement, and monitor work plans with measurable outcomes, using key indicators and making adjustments to achieve desired outcomes.
• Ensure regulatory compliance and apply current trends and proven best practices as appropriate.
• Promote quality of care, identify improvement opportunities, and encourage innovation and creativity in process improvement.
• Provide a safe and compassionate environment for patients and employees, addressing concerns in a timely manner.
• Communicate effectively and promptly with staff, peers, and other leaders; use active listening, conflict management, negotiation, problem solving, and presentation skills.
• Identify, recruit, and retain talent; promote employee engagement and use reward and recognition strategies to support retention.
• Maintain professional accountability, lead proactively by example, keep commitments, and promote a positive, diverse work environment that supports shared governance.
• Complete annual safety training and other mandatory classes, employee health workup, and departmental attendance requirements.
• Ensure hazardous waste and hazardous-waste pharmaceuticals are appropriately segregated, labeled, stored, closed, and managed for proper disposal.
• Complete initial RCRA training within six months of hire and annual RCRA training thereafter.
• Perform other duties as assigned.

Benefits

• Medical, dental, and life insurance benefits beginning on day one.
• Health care and dependent care flexible spending accounts.
• Eligibility for the 403(b) match plan beginning on day one; the employer matches dollar for dollar up to 6%.
• Employer-paid life insurance equal to one times salary.
• Optional supplemental life insurance with low-cost premiums, up to three times salary.
• Adoption assistance.
• Employer-paid short-term and long-term disability coverage for full-time employees after 90 days of eligible employment.
• Tuition reimbursement.
• Student loan forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager