Nurse Manager - Utilization Management

Mayo Clinic•Phoenix, AZ

10h•$108,202 - $162,406

About The Position

The RN Manager, Care Management provides leadership, direction, and resource management for case managers and social workers in the inpatient and ambulatory settings. The RN Manager effectively resolves utilization review and denial management issues, provides leadership in resolving psychosocial issues, and removes barriers and complexities for case managers and social workers to effectively facilitate safe discharge planning. The RN Manager collaborates internally and externally to maximize patient flow and mitigate reimbursement issues. This role provides direct supervision of utilization management and denials. This manager is part of a leadership team that covers post-acute program, and ambulatory case management.

Requirements

Strong working knowledge of Medicare/Medicaid, regulatory compliance mandates, auditing agencies, national coverage determinations (NCDs) and local coverage determinations (LCDs).
Possesses knowledge of various payer sources, benefits, and limitations and understands and applies utilization management standards from the patient's point of entry through discharge.
Must demonstrate knowledge of the principles of growth and development of the life span and appropriately interpret information relative to the patient's specific needs.
The American Nurses Association (ANA) Nursing Scope and Standards of Practice, the ANA Code of Ethics for Nurses, and the Commission for Case Manager Guideline provide the basis for practice.
This role is eligible for TN sponsorship. Successful sponsorship will require state licensure and completion of the VisaScreen or equivalent certification.

Responsibilities

Collaborates internally with pre-certification staff, admitting and billing office personnel, contracting staff, house supervisors, risk management, physicians, and specialty departments that impact needs during the inpatient stay and through the provision of an effective, safe discharge.
External collaboration includes but is not limited to health plans, providers, and vendors that impact needs during the inpatient stay and through an effective, safe discharge.
Assists in developing and creates ownership for the department's vision and planning, fostering teamwork and an open creative environment for staff.
Coordinates, implements, and evaluates staff development and manages staff performance proactively and decisively.
Supports staff leadership activities, including community involvement and participation in committees and research.
Supports leadership amongst the staff through support of activities that include staff development, community involvement, and participation in committees and research.