Nurse Manager Surgical Services Operating Room

Billings Clinic•Billings, MT

12d•Onsite

About The Position

The Manager of Surgical Services provides nursing leadership for the development, advancement, and delivery of perioperative nursing practice within Surgical Services. The role plans, directs, and manages departmental operations and staff to ensure high-quality patient care on a 24/7 basis. The Manager ensures compliance with AORN standards, organizational policies, and applicable regulatory and accrediting requirements, and oversees operational and fiscal management, resource utilization, supplies, and equipment. The role is accountable for service quality and short- and long-term planning aligned with organizational strategic goals. The Manager hires, orients, and supports clinical staff development through competency assessment, coaching, and performance feedback. The position promotes collaboration and communication with physicians, multidisciplinary teams, and stakeholders to support safe, efficient perioperative care and continuous improvement. It also supports departmental growth, the professional practice model through the Surgical Services Executive Committee, and a respectful, customer-focused environment through leadership, conflict resolution, and change management.

Requirements

Minimum Bachelor of Science in Nursing (BSN) or Bachelor of Arts in Nursing (BAN).
Five years of nursing practice in a specialty area; previous nursing leadership experience is preferred.
Demonstrated management, leadership, and program-management skills.
Current Montana Registered Nurse licensure at hire.
Current Montana driver's license and ability to be insured to operate Billings Clinic vehicles.
An equivalent combination of education and experience related to the listed tasks, knowledge, skills, and abilities will be considered.
Required licensure or certification must be current and in good standing.

Nice To Haves

Graduate degree in nursing.
Five years of nursing practice in a specialty area and previous nursing leadership experience.
Experience in a Magnet facility.

Responsibilities

Develop and oversee department cost centers in alignment with the organization's mission, vision, values, strategic goals, and business strategies.
Interpret and support Billings Clinic's mission and philosophy, and promote adherence to its Code of Business Conduct and corporate compliance program.
Collaborate with physician leadership, medical staff, administration, and healthcare providers to develop and implement short- and long-range plans and programs that enhance department services.
Develop and maintain plans of care for areas of accountability.
Develop and maintain perioperative personnel and ensure compliance with organizational policies, procedures, and regulatory and accreditation standards.
Participate in developing patient-care delivery models, care programs, and nursing policies and procedures for assessing, evaluating, and meeting patient-care needs.
Participate in planning and implementing nursing care and an ongoing program to measure, assess, and improve nursing-care quality; monitor compliance with the plan.
Promote a learning environment that empowers nurses to provide safe, reliable, patient-centered, effective, compassionate, and efficient care in the surgical setting.
Maintain appropriate knowledge and skills regarding commonly used equipment, pharmacological applications, and laboratory values in relation to disease processes or physiological status.
Lead departmental marketing, program development, and service priorities, and coordinate with nursing leaders on service-line and organizational goals and problem resolution.
Develop, implement, and maintain a realistic, cost-effective annual budget.
Improve operational effectiveness through cost containment and increased patient access without compromising care quality or safety.
Monitor financial statements and relevant business activity and financial position to support appropriate financial management.
Develop and present financial analyses using techniques such as modeling, forecasting, benchmarking, and cost-benefit analysis.
Establish financial controls and checks and balances to minimize the risk of financial loss.
Use process-improvement principles to assess and improve departmental service and care quality; maintain and ensure compliance with relevant safety standards.
Adhere to patient-safety standards, anticipate and identify problems and safety issues, and initiate appropriate action.
Champion and share the practice implications of nursing research and evidence-based practice.
Ensure assigned areas comply with legal, regulatory, and accreditation standards and quality-of-care requirements.
Adhere to DNV requirements and action plans and maintain and complete metrics as agreed.
Recruit, retain, develop, and lead a talented team; implement systems that ensure sufficient qualified and competent staff; and follow human-resource policies and procedures.
Manage contract labor to acceptable levels and costs.
Promote open communication and teamwork, build shared commitment to organizational goals and quality outcomes, provide consultation, and advocate for customers with sensitivity to ethical and legal considerations.
Ensure effective onboarding and general nursing orientation for nursing and ancillary clinical staff.
Lead nursing departments in using effective strategies for positive learning and practice environments.