RN, Nurse Lead (Outpatient), Full Time, Day Shift
About The Position
The Nurse Lead provides unit-based leadership in collaboration with the Nurse Manager, Director, physicians, and staff. The role supervises and directs nursing and ancillary personnel, using professional and supervisory judgment to support safe, effective, cost-conscious care and positive patient outcomes and satisfaction. The Nurse Lead assesses patient experience and helps improve its quality. The position leads clinical service development and delivery, coordinates care planning with patients, families, and health team members, monitors patient care, and participates in care as needed. It supports patient- and family-centered care, quality improvement, patient safety, staff development, staffing and scheduling, employee performance management, and the safe operation of the department and its equipment.
Requirements
- Bachelor’s degree in nursing or an equivalent combination of education and related experience.
- Supervisory experience or demonstrated supervisory skills.
- Registered Nurse (RN) licensure in the state of practice.
- Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy.
- ONC/ONCC-CHIM certification.
Nice To Haves
- Master’s degree.
- Five years of technical experience.
- Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy.
- Clinical specialty and/or nursing administration certification.
Responsibilities
- Provide unit-based leadership in developing and delivering clinical services; supervise and direct unit personnel.
- Coordinate individual and team conferences with health team members, patients, and families to initiate or revise individualized care plans.
- Direct and monitor patient care activities, participate in patient care as needed, and ensure adequate care and quality work.
- Promote patient- and family-centered care, including attention to cultural diversity and personal needs; round with patients and families and solicit feedback.
- Develop or implement interventions and systems to address care across the continuum, improve customer satisfaction, and resolve patient care and operational issues.
- Collaborate with the Nurse Manager or Director on policy and procedure recommendations.
- Ensure compliance with Joint Commission Patient Safety Goals, hospital policies, quality measures, and patient safety initiatives; participate in Performance Improvement teams.
- Work with clinical team members on systems, programs, and staff development to support patient, family, and physician needs.
- Assess department operations and care processes for improvement opportunities, facilitate data collection, and participate in unit quality activities.
- Assess staffing needs and assign personnel and patient care activities based on patient acuity, needs, staff skills, and workload.
- Arrange staff relief for meals and breaks; review and act on schedule adjustment requests, including late arrivals, early departures, and sick time.
- Contribute to employee performance evaluations; coach and discipline personnel when appropriate, including oral or written warnings and suspension.
- Participate directly in decisions to hire and terminate unit personnel, and instruct new professional and ancillary personnel on duties and assignments.
- Coordinate with facility services to maintain a safe, operational, and clean department and facilitate repairs to broken or malfunctioning equipment.
- Keep the Director informed of unit activities, incidents, and special needs, and document pertinent information.
- Keep staffing costs within budget targets and minimize overtime.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
