Nurse Intake Coordinator

iCare Services•Skokie, IL

3d•Onsite

About The Position

Coordinates the admissions of new and returning residents from home, hospital, or other health care settings and to maintain facilities’ at its capacity. Responsible for all aspects of Medicare, Medicaid, and private billing and collections.

Requirements

2+ years work experience in Long Term Healthcare and insurance verification
Proficient with CarePort software application
Proficient with Microsoft Office applications
Proficiency in basic math required
Functional literacy in English is required, ability to understand and follow oral and written directions.
Good organizational, planning, and customer service skills
Able to review clinical referrals for intake
Knowledge of hospital discharge planning and policies as it relates to the long-term care population
Knowledge of IDPH and HFS regulations relevant to admissions, discharges, and resident rights

Responsibilities

Receive all referral inquiries regarding prospective residents from health care facilities and community individuals to determine an admission date or to schedule an appointment.
Inform necessary departments of the arrival of new residents and coordinate the admission process as outlined in the facility policy.
Verifies insurance benefits with carriers.
Complete the admissions packet and necessary documentation for every admission.
Maintain working relationships provided by the Marketer with hospital and senior center social workers, discharge planners, and case managers to stimulate referrals to general admission as well as monitor satisfaction of referring parties to the facility.