Nurse - IBD - BWH

Mass General Brigham•Boston, MA

8d•$42 - $106•Onsite

About The Position

The Staff Nurse will be responsible for providing nursing support and care to patients within the Ambulatory Department of Medicine primarily on the Division of Gastroenterology. This role ensures that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers. The nurse will provide clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Ambulatory Department of Medicine primarily on the Division of Gastroenterology. Maintaining familiarity with department activity and a close working relationship with clinicians and support staff is crucial for providing the most appropriate triage and facilitating timely and effective communication and scheduling. The position involves participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team. Proficient use of the electronic medical record is required, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards. The work entails extended periods of sitting and fast-paced, phone-based care in a normal office setting. Responsibilities include preparing, performing, and documenting the coordination of clinical care, such as assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested. The nurse will work collaboratively to provide excellent care to patients and families in the safest environment. Other duties may be assigned by the supervising physician or leadership team. The role is responsible for patient care and support within the hospital's outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

Requirements

Graduate of an approved school of nursing with current registration in Massachusetts.
Bachelor of Science Degree in Nursing is required for newly licensed nurses
Minimum of 2 years of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting and/or emergency room setting required. Experience only in an ambulatory procedural area not sufficient.
Experience providing in-person triage and direct patient care for acute and chronic conditions as appropriate for an ambulatory outpatient setting, urgent care, or ED required.
Experience with telephone triage and telephone-based clinical assessment techniques required.
Experience with Gastroenterology-related patient care delivery as an RN required.
Proficient knowledge of nursing principles, practices, and procedures.
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced and dynamic healthcare environment.
Demonstrated commitment to continuing education and professional development.
Familiarity with electronic medical records (EMRs) and healthcare technologies.

Nice To Haves

Experience with team-based care preferred.
Case Management experience preferred.

Responsibilities

Deliver direct patient care and support in our ambulatory care unit, ensuring high nursing standards.
Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
Educate patients and families on treatment plans, medications, and post-procedure care.
Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
Uphold infection control protocols and maintain a safe environment for patients and staff.
Providing nursing support and care to patients within the Ambulatory Department of Medicine primarily on the Division of Gastroenterology.
Ensuring that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers.
Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Ambulatory Department of Medicine primarily on the Division of Gastroenterology.
Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
Preparing, performing, and documenting the coordination of clinical care including, but not limited to, assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested.
Working collaboratively to provide excellent care to patients and families in the safest environment.
Other duties as assigned by the supervising physician or leadership team.