Nurse Case Manager

Chesapeake Employers' Insurance CompanyTowson, MD
$81,382 - $122,078Hybrid

About The Position

Supports the claims adjuster's management of files through application of medical expertise and case management principles by coordinating medically necessary and cost-effective medical treatment and services with a focus on an early and safe return to work.

Requirements

  • Maryland RN License required.
  • 3-5 years' experience in nursing.
  • Familiarity with Windows, Word and Excel.

Nice To Haves

  • Bachelor's Degree (BSN) preferred.
  • Case management/utilization review experience preferred.
  • Prior workers' compensation case management experience preferred.
  • Workers Compensation Case Management (WCCM) and Maryland Certified Rehabilitation Service Practitioner (MCRSP) certification preferred.
  • Certified Case Manager (CCM) preferred.
  • Strong interpersonal skills.

Responsibilities

  • Initiates injured worker, attorney, health care provider and employer contacts within protocols.
  • Develops, implements and manages the medical and disability plans, and initiates appropriate and timely case management interventions.
  • Implements and coordinates services with the injured worker, family and health care providers during case management phase and documents all case management activity.
  • Obtains necessary information for purposes of facilitating the treatment plan and managing case progression.
  • Authorizes medically necessary, evidence-based and cost-effective treatment.
  • Coordinates services and resources necessary to expedite return to work.
  • Acts as a resource by review of claims with all relevant parties, such as Claims, Health Services and Legal.
  • Utilizes and monitors preferred vendors for select services to ensure prompt, cost effective service.
  • Follows established precertification and utilization review policies and protocols.
  • Acts as medical resource to peers, claims and legal personnel.
  • Supports Health Services Departments to ensure optimal service delivery to all customers.
  • Provides specialized case management services such as catastrophic case management or similar type roles.
  • Pursues and participates in continual educational activities for self-development and in meeting all regulatory requirements.
  • Responsible for delivery of customer service, exceeding expectations.

Benefits

  • health, vision, and dental coverage
  • a robust PTO plan
  • an 8% employer contribution to retirement regardless of team member contribution
  • educational assistance
  • opportunities to participate in team member appreciation events
  • STD, LTD and group life insurance 1X a team members salary
  • free tickets to community attractions
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